Job Details

ID #2305814
Estado New Hampshire
Ciudad New hampshire
Full-time
Salario USD TBD TBD
Fuente New Hampshire
Showed 2019-05-21
Fecha 2019-05-16
Fecha tope 2019-07-15
Categoría Admin/oficina
Crear un currículum vítae

Collections Specialist (Hooksett)

New Hampshire, New hampshire 00000 New hampshire USA

Vacancy caducado!

Right Direction Financial Services, Inc. (a division of Merchants Automotive Group) is a regional indirect lender that offers installment loans to consumers.

Purpose: The Credit and Collections Associate is responsible for collecting different types of delinquent accounts, as well as negotiating settlements and payment arrangements, utilizing skip tracing techniques to locate debtors, and reviewing accounts for collection litigation.

Key Responsibilities:

Posts address, charge, or payment data and checks accuracy of related input.

Types or prepares follow-up letters for customer accounts, notifications of change of address for collection agencies, and other documents.

Performs various clerical tasks as required, including logging and routing incoming mail, typing, reception duties, and preparation of outgoing mail.

Responds to telephone inquiries and assists in solving questions related to the status of customer accounts; documents status of collection efforts.

Reviews open accounts for collection and skip trace efforts

Settles accounts and collects payments in accordance with negotiated payment terms

Ensures strict confidentiality of financial records.

Performs miscellaneous job-related duties as assigned.

Performs in-depth analysis, investigation and decision-making on retail credit applications based on the company risk policy and 4 Cs of credit, educates and communicates decisions to appropriate dealers and business clients.

Performs detailed verification and documentation for all applications that meet the approval criteria.

Provides superior customer service while building professional rapport with clients to sustain acceptable cashing ratios and a balanced portfolio mix.

Ensures compliance to all corporate standards, processes and procedures outlined in the Credit Policy Manual and set forth by management.

Assists clients and the funding department in any contract problems and funding issues that may occur

Thorough understanding of Federal and State legislation affecting the finance and insurance business preferred

Coordinates repossession of vehicles, prepares collection reports, bankruptcy filings, etc. Provides data to attorneys for accounts in bankruptcy or support for outside collection agencies.

Utilizes skip tracing techniques and software to locate debtors or businesses

Performs other assignments and duties as directed by supervisor.

Skills:

Bilingual in English and Spanish preferred but not required

Strong attention to detail, goal oriented

Strong computer skills and familiarity with skip tracing tools and software.

Excellent written and verbal communication abilities

Ability to prioritize and manage multiple responsibilities.

Reliable attendance; punctuality

Working knowledge of Fair Debt Collection Practices Act (FDCPA)

Education:

Associates Degree

APPLY TODAY! https://recruiting.ultipro.com/MER1017/JobBoard/cd9ba8c3-6495-482f-b774-afc107454756/OpportunityDetail?opportunityId=692e0009-9944-4b39-87bc-b1c3f05a6e0f

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