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Processors exceed customer expectations by providing doughnuts that are not only fresh
but meet Krispy Kreme standards by applying the proper icings, toppings and fillings to
the various doughnut varieties. Think of the processor as a Doughnut Designer or the
artist in which the doughnut is the canvas; creating a masterpiece each and every time.
The processor also is tasked with prepping wholesale orders for shipping. Lastly, they
may be asked to assist in the retail or production areas on an as needed basis.
Maintaining efficiencies and a clean store atmosphere are paramount. A commitment to
teamwork, a clean, professional appearance, enthusiasm, and a high energy level are
necessary throughout the shift.
Principal Duties and Responsibilities:
Processing
Inspect all doughnuts and remove any that are misshapen, too small, or otherwise imperfect.
Apply fillings, icings, and other toppings, always following Krispy Kreme product specifications.
Stock and rotate racks and display cases to ensure freshness and proper appearance.
Work with management to minimize waste by accurately tracking par levels.
Prepare and package wholesale orders for distribution.
Cross training in retail may be applicable and/or required.
Lifting 50lbs occasional and 25lbs frequently.
Cashieris responsible for providing efficient, friendly service to Krispy Kreme patrons, as well as maintaining a professional store appearance, in order to ensure complete customer satisfaction and to reflect the high standards that Krispy Kreme Doughnut Corporation has set.
Principal Duties and Responsibilities:
Answering questions and providing courteous service to customers
Taking and completing orders accurately and efficiently
Politely engaging in suggestive selling techniques
Accepting payment for product and delivering correct change
Inspecting product for quality according to Krispy Kreme company standards
Preparing all ingredients necessary for doughnut processing (glaze, fillings and icings - using the correct formula)
Restocking products to guarantee freshness
Performing sanitation duties in order to maintain an internal and external clean, safe and sanitary shop. Including but not limited to:
o Sweeping and mopping all required areas inside the store.
o Cleaning, sanitizing and stocking bathrooms
o Cleaning and sanitizing tables and chairs in customer area
o Emptying interior and exterior trash receptacles
o Ensuring the parking lot and surrounding areas are kept clean
o Washing windows
Unloading delivery trucks
Follow procedures and company standards as outlined in the Krispy Kreme Retail and Processing Specialist Training Workbooks
Answer telephone in a timely manner and utilize Krispy Kreme greeting procedures
Offer product samples to customers at GMs discretion
Other miscellaneous duties as assigned
Related Skills:
Cross train in load out
Ability to cross train in processing may be required
Essential skills and Experience:
Excellent customer service skills required
Excellent communication skills required
Basic mathematical skills, enough to handle various sums of money, required
Basic literacy skills required
Pass a pre-employment drug screen and criminal background check
Nonessential skills and Experience:
High school diploma or equivalent preferred
Physical Demands and work environment:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Activity
Carrying
Bending
StoopingïGraspingïStanding
Twisting
Lifting
Walking
Communicating with customers and co-workers
Sweeping
WritingïMoppingïPacking doughnut boxes
Physical Requirements
Lifting up to as much as 50 pounds occasionally; and up to 25 pounds frequently
Using cleaning materials and equipment
Ability to reach the counter or drive through
Must be able to grasp products without crushing
Visual/Audible Acuity Requirements
Must be able to read product boxes, labels and measuring devices
Must be able to communicate with and understand customers and co-workers
Working Conditions:
The worker is subject to inside environmental conditions
Un-air conditioned production areas may reach temperatures of 100 degrees for more than one hour
Worker is subject to noise in the production/processing area to the extent that they may have to shout to be heard
Vacancy caducado!