Vacancy caducado!
House Keeping Supervisor, Room Attendants and Laundry Attendant Needed!
We have 5 openings available.
Holiday Inn Express & Suites Billings West
3431 Ember Ln
off of the Zoo Drive exit
Apply at location
Must be able to work weekends
Must have reliable transportation
Starts at 8:30 am each morning
Ends when Rooms are all clean
Job Summary:
1. Offers courteous and sincere hospitality at all times. Understands what is meant by “good guest service”. (Provides the public with
uniform, consistent, efficient, courteous, high-quality service in addition to a clean hotel and grounds.)
2. Answers questions about the hotel and community, is knowledgeable about the location of attractions, restaurants and shopping,
and answers complaints or concerns by the guests.
3. Is part of the hotel’s security team and is responsible for immediately reporting any potential safety or security hazards to immediate
supervisor.
4. Thoroughly clean all areas of assigned guest rooms.
a. Removes used linens from bed(s) and replaces with clean linens.
b. Checks mattress pads, duvet and or duvet cover, pillows for cleanliness, stains, and tears.
c. Removes all soiled/dirty towels in accordance to hotel policy.
d. Scrubs bathroom vanity.
e. Scrubs toilet.
f. Scrubs bathtub.
g. Scrubs bathroom floor.
h. Cleans bathroom mirror.
i. Cleans bathroom fan.
j. Stocks guest room and bathroom with clean linens and guest supplies such as towels, soap, shampoo, plastic glasses,
Company/Brand directory and other required and approved supplies and literature.
k. Cleans and sanitizes guest room ice buckets.
l. Opens window, if operable, to let fresh air into guest room, weather permitting.
m. Checks television/remote, HVAC unit and lighting to make sure they are operational.
n. Corrects time on clock & microwave, if applicable.
o. Cleans all appliances.
p. Empties and cleans ice trays.
q. Sanitizes and inventories dishes, silverware, etc., if applicable.
r. Completes required Brand documentation.
s. Dusts all areas of guest room as listed below.
i. Dresser, top, sides, and drawers.
ii. Desk, top, sides and drawers.
iii. Nightstand, top, sides and drawers.
iv. Coat rack.
v. Television.
vi. HVAC unit.
vii. Guest room mirror.
viii. Headboard.
ix. Pictures.
x. Windowsill.
xi. Blinds or drapes.
xii. Door frames.
xiii. Before vacuuming, checks behind and under furniture for any trash.
xiv. Vacuums guest room, hallway and all public area carpets. Spot cleans carpets.
t. Inspects each guest room for bed bugs and other pests.
5. Honors a "Do Not Disturb" sign on door. Contacts immediate supervisor for further instructions.
6. Takes all lost and found items to the front desk, tagged with room number, article(s), date, and name of room attendant.
7. Using Room Attendant's daily cleaning schedule, notes any missing linen or hotel items from guest rooms and any maintenance
needed.
8. Advises immediate supervisor immediately of any necessary repair or maintenance in guest rooms.
9. Assumes responsibility for careful use of supplies issued for performance of cleaning and maintenance duties.
10. Restocks room attendant's cart at the end of the shift. Keeps housekeeping carts and storage areas neat and organized.
11. Empties vacuum cleaners daily and takes trash to outside trash dumpster.
12. Keeps housekeeping cart from blocking hallways for safe guest passage
Job Type: Full-time
Salary: $11.00 to $12.50 /hour
Vacancy caducado!