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The primary function of the Prior Authorization Specialist position is to provide premier customer service to the patient, physician and office staff by obtaining facility authorizations for patients scheduled at SPH. This position will be required to verify insurance coverage and obtain insurance authorizations. The Specialist is required to maintain a working knowledge of all Managed Care Contracts as well as insurance requirements and policies for authorizations, notifications and/or referrals. The Specialist position will utilize the system functionality as well as office equipment such as a scanner, credit card terminals and fax machine. This position will be in communication with outside physician offices and ancillary departments within the hospital to complete an accurate patient record.
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