Vacancy caducado!
No industry is moving faster than
health care. And no organization is better positioned to lead health care
forward. We need attention to every detail with an eye for the points no one
has considered. You'll help improve the health of millions. And you'll do yourlife's best work.(sm)The California Sr. Manager, Productand Innovation will be responsible for the development, innovation and
management of the Employer and Individual product portfolios for their assigned
segments. This position reports directly to the California Vice President of
Product and Innovation. The position is responsible for understanding the
competitive lay of the land in the assigned geography, including products,
pricing, network dynamics, medical economics, brand, and distribution, and
executing on the needs at the market level. Under direction of the CA VP of
Product and Innovation, this person will work closely with sales, health plan
leadership, and brokers to identify product and growth opportunities, package
those opportunities into executable ideas, gain support for moving those ideas
forward, and drive the development process.Primary Responsibilities:
Cover a distinct geography and/or segment, where theyare expected to understand the major competitors, overall customer needs,delivery systems, distribution channels, and the regulatory environment
Identify areas where new products will meet the needsof emerging customer bases or the changing needs of existing UHC / Gcustomers
Gather feedback from leadership, sales, brokers,consultants, providers, and industry sources, and turn this feedback intodata we can use to evaluate opportunities
Prepare product development documents for ideas thatreceive positive endorsements, for presentation at Growth Committeemeetings. Effectively communicate how the proposed product will contributeto growth and profitability in the market or region
When projects are approved for further development,this person will be responsible for preparing the specifications, andworking with the implementation teams to eliminate any ambiguity regardingthe details of the product or initiative
Work with National Product Development Team(s) tounderstand how global ideas and emerging technologies can best beimplemented in specific markets, at the regional / market level
Drive and execute short-term, as well as longer-termcompetitive local growth strategies impacting the business direction oftheir specific health plans
Under the direction of the CA VP of Product andInnovation, execute the local product portfolios and growth strategies(including identification of risks and opportunities, and problemresolution). This position is the “feet on the street” at the marketlevel
Interface with Local Sales Leadership, CSU Product andSales Leadership (with particular focus on Small Business and KeyAccounts) and Product Family Owners
Primary interface and “source of truth” at the marketlevel to the Product Infrastructure Team, and Supporting Businesses asneeded (responsible for technical execution of a productintroduction and roll-out)
Drive specifications and timelines essential togrowth and overall roll-out success
Under the direction of the CA VP of Product andInnovation, assimilate and/or incorporate available product,customer and consumer research, field competitive intelligence, andproduct / sales performance indicators to understand businessopportunities and risks as product portfolio(s) are developed androlled-out
Maintenance of existing product portfolio, includingevaluation of the need for changes, sunsetting, re-packaging, etc.
Develop disciplined evaluation process for each healthplan and line of business, to ensure products conform to existing marketand UHC best practices
Propose changes, secure approval from Product, Sales,and Underwriting leadership, and drive the change process through theImplementation team
Communication, including Training, to Sales Leadership,Sales, and distribution channels
Conduct training sessions to explain all new productsand product characteristics / changes
Prepare materials for the market to explain newproducts and product changes
Participate in events where new product initiativesare being covered, including broker seminars and other meetings withdistribution channels
Management Attributes
Ability to interface, influence and/or deliver at thehealth plan level, including CEO’s, Sales VP’s, and Underwritingleadership. Able to work cross- functionally, across the UHCGorganization, to successfully develop regional products
Ability to provide leadership and direction tocross-functional teams to ensure successful outcomes
Excellent interpersonal, leadership and communicationskills (written and verbal). Demonstrated ability to present tovarious audiences, including executive level
Consistently demonstrates flexibility and complexproblem solving capabilities
Excellent planning and organization skills
Excellent influencing and negotiation skills whenaddressing complex situations or issues
Ability to set, prioritize and execute strategy and deliverablesto achieve goals
Demonstrated financial management and budgetaryplanning skills
Customer Focused
Consistently models a customer-focused approach
Ability to work strategically and collaboratively withcustomers and brokers / consultants, as well as across the UHGorganization
Internal Operations & Product Knowledge
Strong ability to navigate and work across multipleinternal stakeholders at multiple levels of the organization, includingthe senior level
Solid knowledge of internal roles / responsibilitiesand processes
Detailed understanding of UnitedHealthcare’s products,services and solutions
Strong interpersonal and relationship skills
Strong problem-solving skills
Ability to drive complex solutions from a customerperspective, across the internal organization
Healthcare Knowledge Base
In-depth healthcare knowledge and clear communicationof industry trends and market-leading strategies
Understanding of California’s diverse care deliverymodels and systems
Understands and can communicate goals, operatingprinciples, strategies and competitive position of UnitedHealthcare
Expertise and experience in strategic productportfolio management and measurement
Ability to analyze / measure performance / financialdata
Required Qualifications:
5+ yrs. successful commercial insurance productdevelopment, management, operations and/or managing multiple products andservices
Expertise in using competitive intelligenceeffectively, market research and voice of the customer to drive strategicproduct plans, including sales forecasting and execution
Experience in working directly with customers,consumers and/or broker / consultants to assess requirements and shareinsights / new developments
Strong leadership, communication and negotiationsskills
Demonstrated success meeting and driving goals /targets—experience working at or with regional leadership
Degree in business, health management or related field
Healthcare industry experience
Preferred Qualifications:
Master’s in business or health administration
5+ years leading small group or individual productstrategies and portfolios
Careers at UnitedHealthcare Employer& Individual. We all want to make a difference
with the work we do. Sometimes we're presented with an opportunity to make a
difference on a scale we couldn't imagine. Here, you get that opportunity every
day. As a member of one of our elite teams, you'll provide the ideas and
solutions that help nearly 25 million customers live healthier lives. You'll
help write the next chapter in the history of health care. And you'll find a
wealth of open doors and career paths that will take you as far as you want to
go. Go further. This is your life's best work.(sm)All Telecommuters will
be required to adhere to UnitedHealth Group’s Telecommuter Policy.Diversity creates a healthier atmosphere: UnitedHealth Group is anEqual Employment Opportunity / Affirmative Action employer and all qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, age, national origin, protected veteran status,disability status, sexual orientation, gender identity or expression, maritalstatus, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates arerequired to pass a drug test before beginning employment.JobKeywords: Product, Product
Development, Product Management, Operations, Cypress, Los Angeles, Irvine, San
Diego, San Francisco, CA, California
Vacancy caducado!