Sr Associate Insights Manager

Sr Associate Insights ManagerJob DescriptionTITLE: Sr. Associate Insights ManagerLOCATION: Bass CreekDEPARTMENT: ORV MarketingREPORTS TO: Director, Consumer InsightsJOB SUMMARY:The Sr. Associate Insights Manager will be part of a collaborative team of insights professionals and will work on a wide variety of quantitative and qualitative research over time. The main responsibility in this role is building out and managing our Customer Satisfaction Program. It will require managing several different studies throughout the year, analyzing data, translating insights, and sharing with leaders to affect the strategic direction of the business. It will also require expanding the program with new surveys, developing the right surveys to meet strategic needs, and coordinating with vendors and internal partners to streamline operations. The role will also help lead strategic projects requiring both qualitative and quantitative methodologies and working with outside vendors to craft a compelling and insightful story. The Sr. Associate is expected to develop best practices, innovate with new survey techniques or technology, and look for cost efficiencies. The role will also serve as a subject matter expert and will be responsible for educating internal partners on the value of consumer data on all phases of business growth and strategy.ESSENTIAL DUTIES & RESPONSIBILITIES :

Manage the Customer Satisfaction surveys including survey design, analytics, reporting and execution details. Also coach others on how to leverage dashboards for self-help.

Manage vendor-led annual studies; work with internal clients to update questions, reporting, and ensure meaningful insights are provided to teams.

Manage or partner on strategic projects for the business unit leveraging qualitative and quantitative methodologies and craft compelling presentations for leadership.

Support the Insights and Product teams with analysis of the various CX surveys.

Partner closely with Data Analytics teams to ensure customer data is properly integrated into broader corporate studies.

Serve as the internal expert in quantitative research design, working to improve existing studies, find cost efficiencies, recommending innovative approaches.

Use business knowledge and critical thinking to help direct the interpretation, use, and implications of research to improve business decisions and knowledge base for future strategic planning.

Leverage communication skills to transfer analysis and insights from research into an effective presentation format, and present findings and recommendations to business partners and senior management.

Collaborate with Consumer Insights Director and Manager to develop strategies to articulate/recommend priorities for future research and knowledge development.

Commitment to learn the ORV industry, and keep up to date on third party industry research and invest time in learning research industry best practices.

SKILLS & KNOWLEDGE

BS/BA degree in marketing, business, analytics or other relevant discipline related to the requirements of this position

3 – 5 years experience conducting market research and/or advanced degree program.

Experience with a wide variety of quantitative research methodologies and analytic techniques

Experience or interest in qualitative research methodologies.

Strong communications, ability to present confidently to partners

Innovative and creative in research techniques (from design to delivery)

Self-motivated and able to work effectively in a fast-paced culture

Strong analytical and critical thinking skills

Able to synthesize results into concise written findings and strategic implications

Experience authoring surveys into survey software platforms

WORKING CONDITIONS

Corporate office environment

Limited travel

Req No.14845BRJob CategoryMarketing/Public RelationsLocationUS - Minneapolis, MNStatusFull-TimeEducation Requirements4 year degree or higher preferredYears of Experience Required3 Years ExperienceAbout this locationThis opportunity is located approximately 30 minutes from Minnesota's Twin Cities of Minneapolis and St. Paul. These neighboring cities consistently rank as two of the United States' top cities to live in. Minneapolis's thriving art scene, outdoor culture (even in the winter), affordable prices, and friendly atmosphere make this Midwest metropolis a perfect place to live.About PolarisRecognized as the leader in the powersports industry, Polaris Industries is a fast growing, innovative, global organization. The people here at Polaris don’t just create products — they are part of a lifestyle. It’s the passion & execution of those people and their ideas that inspires the innovation that runs through everything we do.Polaris Industries Inc. (NYSE: PII) is a global powersports leader that has been fueling the passion of riders, workers and outdoor enthusiasts for more than 60 years. With annual 2017 sales of $5.4 billion, Polaris’ innovative, high-quality product line-up includes the RANGER®, RZR® and Polaris GENERAL™ side-by-side off-road vehicles; the Sportsman® and Polaris ACE® all-terrain off-road vehicles; Indian Motorcycle® midsize and heavyweight motorcycles; Slingshot® moto-roadsters; and Polaris RMK®, INDY®, Switchback® and RUSH® snowmobiles. Polaris enhances the riding experience with parts, garments and accessories, along with a growing aftermarket portfolio, including Transamerican Auto Parts. Polaris’ presence in adjacent markets globally includes military and commercial off-road vehicles, quadricycles, and electric vehicles. Proudly headquartered in Minnesota, Polaris serves more than 100 countries across the globe. Visit www.polaris.com for more information.Polaris prides itself on recognizing and developing top talent to take its people and company to the next level. Competitive salary, generous benefits and a comprehensive relocation plan are just a few components of the total compensation package offered at Polaris. Are you ready to join a company where you will work hard and play hard, and be rewarded for your performance?EEO StatementPolaris is an Equal Opportunity Employer and will make all employment-related decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, marital status, familial status, status with regard to public assistance, membership or activity in a local commission, protected veteran status, or any other status protected by applicable law.