Financial Management Assistant (Student Trainee)

Financial Management Assistant (Student Trainee)Department of Veterans AffairsDeputy Assistant Secretary for FinanceOverview

##### Open & closing dates

10/21/2019 to 10/25/2019

##### Service

Excepted

##### Pay scale & grade

GS 5

##### Salary

$36,394 to $47,308 per year

##### Appointment type

Multiple Appointment Types

##### Work schedule

Part-TimeLocation7 vacancies in the following location:-Fort Snelling, MNRelocation expenses reimbursedNoTelework eligibleYes as determined by agency policy- DutiesSummaryThe Student Trainee (Financial Management Assistant) intern is

assigned to the Debt Management Center (DMC)located in St Paul, MN.

The incumbent assists with basic questions from Veterans and their

dependents on issues related to debt collection as well as assist

team with various administrative and financial duties. The intern

program integrates on-the-job training with pertinent education

leading to a degree at a college or university.Learn more about this agencyResponsibilities

Explain debt information to Veterans/ advocates.

Advise Veterans/ advocates on repayment options.

Understand applicable financial and debt collection laws,

regulations, and policies.

Resolve problematic account issues.

Communicate in writing to other divisions for account follow up.

Navigate electronic systems for research purposes.

Initiate the process for refunds and correct refund

deficiencies.

Answer telephone to address issues and concerns including

hostile, angry callers.

Update personal information in automated systems.

Negotiate a mutual agreement with regard to delinquent debts.

Travel RequiredOccasional travel - You may be expected to travel for this position.Supervisory statusNoPromotion Potential5

#### Job family (Series)

0599 Financial Management Student Trainee- RequirementsConditions of Employment

You must be a U.S. citizen to apply for this job.

Selectees are subject to a background/suitability investigation.

Selective Service registration is required for males born after

12/31/1959.

A probationary period may be required for employees and

supervisors.

Currently enrolled in a qualifying educational institution.

Applicants must meet Pathways Internship Program requirements.

QualificationsTo qualify for this position, applicants must meet all

requirements by the closing date of this announcement.To qualify, applicants must meet the Student Trainee - Pathways

Internship education requirement.This position is being filled under the Pathways Internship

Program. The program is designed to provide students enrolled in a

wide variety of educational institutions, from high school to

graduate level, with paid work opportunities in agencies to explore

Federal careers while still in school. The Internship provides

managers a ready source of student employees and potential permanent

employees upon completion of the program requirements. It also

provides the student with work experience directly related to the

curriculum or career goals while offering eligibility for

non-competitive conversion to permanent employment upon completion.

For more information on Internship opportunities within the

Department of Veterans Affairs, please visit

https://www.va.gov/EMPLOYEE/pathways-program-requirements/Pathways Student Internship: To be eligible, applicants must be

accepted for enrollment or currently enrolled and seeking a degree

(diploma, certificate, etc.) in a qualifying educational

institution, on a full or half-time basis as defined by the

institution in which enrolled. Requirements are as follows:(a) Adhere to the Internship Program requirements required by

Federal regulation and VA policy.

(b) Meet the definition of a "student" as defined in 5 CFR 362.202

as an individual accepted for enrollment or enrolled and seeking a

degree (diploma, certificate, etc.) in a qualifying educational

institution, on a full or half-time basis (as defined by the

institution in which the student is enrolled), including awardees of

the Harry S. Truman Foundation Scholarship Program under Public Law

93-842. Students need not be in actual physical attendance, so long

as all other requirements are met. An individual who needs to

complete less than the equivalent of half an academic vocational or

technical course-load immediately prior to graduating is still

considered a student for purposes of this Program.(c) Provide proof of enrollment in a qualifying educational

institution and academic transcripts at the end of each academic

period and upon request.

(d) As applicable, at the time of appointment and upon request,

demonstrate an acceptable overall Grade Point Average (G.P.A.) of at

least a 2.0 or above on a 4.0 scale, as recorded on the official

transcript.

(e) Adhere to an established work schedule approved by the

supervisor.

(f) Perform, successfully, the duties and responsibilities in the

assigned position description.

(g) Observe all workplace rules, such as dress code, office conduct

and behavior.

(h) Participate in all VA mandatory training programs (either

on-line or in the classroom).

(i) For individuals appointed in Intern positions (without time

limit) expected to last 1 year or longer, establish an IDP

(Individual Development Plan) with the assistance of the supervisor.

The IDP must be executed within 45 calendar days from the

appointment date, and must be established in concert with the

assignment of performance requirements.

(j) Notify the supervisor of any changes in the completion of the

educational program, such as graduation date, changes in the major

degree requirements, or changes in the educational institution's

accreditation.Education: Applicants must havecompleted 4 academic years of

post-high education leading to a bachelor's or equivalent degree.EducationComplete transcripts must be submitted with your application which

reflect clearly that you have completed four (4) academic years of

education beyond high school.Only education or a degree recognized by the U.S. Department of

Education from an accredited college, university, school, or

institution may be used to qualify for Federal employment. You can

verify your education: here If you are using foreign education to

meet qualification requirements, you must include a Certificate of

Foreign Equivalency with your transcript(s) in order to receive

credit for that education.Additional informationWork Schedule: Flexible hours between 6:30 AM- 6:30 PM, Monday -

Friday. Alternate work schedules may be available after training.Promotion Potential: The selectee may be promoted to

higher-graded positions at the agency's discretion. To qualify, the

selectee must have the same level and type of experience and/ or

education usually required for an initial appointment. Interns may

be non-competitively converted to a term, career-conditional or

career appointment within 120 days following successful completion

of all of their educational and work experience requirements in

accordance with 5 CFR 362.204.Physical Requirements: The work is primarily sedentary, although

the position may require frequent periods of walking, stooping and

some slight physical activity. The Department of Veterans Affairs

makes reasonable accommodations for persons with disabilities.Receiving Service Credit for Earning Annual (Vacation) Leave:

Federal employees earn annual leave at a rate (4, 6 or 8 hours per

pay period) which is based on the number of years they have served

as a Federal employee. VA may offer newly-appointed Federal

employees credit for their job-related non-Federal experience or

active duty uniformed military service. This credited service can be

used in determining the rate at which they earn annual leave. Such

credit must be requested and approved prior to the appointment date

and is not guaranteed.The Interagency Career Transition Assistance Plan (ICTAP) and

Career Transition Assistance Plan (CTAP) provides eligible

displaced Federal competitive service employees with selection

priority over other candidates for competitive service vacancies. To

be qualified you must submit appropriate documentation and be found

well-qualified for this vacancy. A well-qualified candidate is

defined as meeting all of the minimum qualification standards and

eligibility requirements as well as possessing skills that clearly

exceed the minimum qualifications requirements for this position. A

well-qualified candidate will score 90 or above within the

assessment portion of this vacancy. Information about ICTAP and CTAP

eligibility can be found: hereHow You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the

qualifications above.You may be asked to submit a work sample and/or to participate in an

interview. Your resume and/or supporting documentation will be

verified. Please follow all instructions carefully. Errors or

omissions may affect your rating or further consideration for

employment. After the vacancy announcement has closed we will review

applications to ensure that qualification and eligibility

requirements are met. During our review, if your resume and

application package does not support your questionnaire answers, we

may adjust your rating accordingly. After we receive application

packages (including all required documents) and the vacancy

announcement closes, we will review applications to ensure

qualification and eligibility requirements are met.Note: Candidates eligible for veterans' preference will be

placed ahead of other candidates. Additionally, preference eligibles

who have a documented compensable service-connected disability of at

least 10 percent, and who meet the minimum qualification

requirements, will automatically be referred for consideration ahead

of ALL other candidates. When a referral certificate (or list) is

issued to the employing office, applicants will be notified of their

status via email (if provided). Referred applicants may in turn be

contacted directly by the hiring office for an interview. All

referred applicants will receive a final notification once a

selection decision has been made. Referral of candidates will be

made in the following order:First Group: Compensably disabled veterans only (CP and CPS

ratings - 10% or greater).Second Group: Other 10 point preference eligibles (XP, etc.).Third Group: Veterans with 5 point (TP) preference.Fourth Group: 0 point preference eligibles (SSP).Fifth Group: Candidates without veterans' preference.Background checks and security clearanceSecurity clearanceOtherDrug test requiredNoPosition sensitivity and riskNon-sensitive (NS)/Low RiskTrust determination processSuitability/Fitness- Required Documents

Resume

Resume

- Your resume may be submitted in any format; however, we strongly

recommend using USA Jobs resume builder as it contains all of

the information required on Federal resumes.

- For qualifications determinations your resume must reflect hours

worked per week, the inclusive dates of employment, and the

level of your experience. If your resume does not reflect this

information you will not receive credit for the experience.

- If you submit more than one copy of your resume, the most recent

version will be reviewed. The latest timestamp will be used to

determine which version of your resume is "most recent." It is

your responsibility to check the status and timestamp of all

documents you submit as part of your application. We would

recommend that you not submit more than one version of your

resume.

- If your resume includes a photograph or other inappropriate

material or content, we will not use it to make eligibility and

qualification determinations, and you may not be considered

further for the vacancy.Applicants claiming veterans' preference must also submit:

- A legible copy of your DD Form 214, "Certificate of Release or

Discharge from Active Duty," showing all dates of service, as

well as character of service (Honorable, General, etc.) is

required. The member 4 copy of your DD Form 214 is preferable.

Copies of DD-214's can be requested: here

- Current active duty members must submit a signed statement of

service from their commander dated within the last 120 days that

reflects their expected discharge date, their release from

active duty under honorable conditions, any medals awarded, and

the timeframe of their service so that eligibility can be

determined.

- Veterans or others claiming 10-point preference must also submit

an SF-15 and all documents indicated on the form as proof of

type of preference. This includes a VA letter supporting your

disability claim with the overall percentage listed.

- If you are unsure as to whether you qualify for veterans'

preference, please consult the U.S. Department of Labor's

Veterans' Preference Advisor: hereTranscripts

- If you are basing all or some of your qualifications on

education or if a degree is required for the position, a

transcript must be included as part of your application package.

- An unofficial transcript may be submitted, however, it must

reflect the course names, levels, credits earned, grades

received, and degree conferred if applicable.

- A photocopy of your degree is not acceptable in lieu of a

transcript.

- An official transcript will be required at a later date if you

are selected for the position.

- Whenever possible it is preferable that you submit copies of

official transcripts. Unofficial transcripts may lack essential

information necessary for a full evaluation of your

qualifications.Applicants claiming CTAP/ICTAP eligibility must also submit:

- Certification of expected separation, reduction-in-force

separation notice, or notice of proposed removal; and your

most recent performance evaluation; and an SF-50 demonstrating

your separation or the position you will be separated from; or

- Worker's compensation separation (agency certification of

inability to place employee and notification of separation or a

separation SF-50; or

- Disability annuity termination (notification from OPM of

disability annuity termination and separation SF-50 of the last

position held); or

- Military reserve or National Guard technician special disability

retirement annuity under 5 U.S.C. 8337(h) or 8456 (certification

of special disability retirement annuity from a military

department or National Guard bureau and separation SF-50 of the

last position held).Failure to submit any of the above mentioned required documents may

result in loss of consideration due to an incomplete application

package. It is your responsibility to ensure that all required

documents have been submitted by the closing date of the

announcement. You will not be contacted for additional information.If you are relying on your education to meet qualification requirements:Education must be accredited by an accrediting institution

recognized by the U.S. Department of Education in order for it to be

credited towards qualifications. Therefore, provide only the

attendance and/or degrees from schools accredited by accrediting

institutions recognized by the U.S. Department of Education.Failure to provide all of the required information as stated in this

vacancy announcement may result in an ineligible rating or may

affect the overall rating.- BenefitsA career with the U.S. Government provides employees with a

comprehensive benefits package. As a federal employee, you and your

family will have access to a range of benefits that are designed to

make your federal career very rewarding. Learn more about federal

benefits.Review our benefitsEligibility for benefits depends on the type of position you hold

and whether your position is full-time, part-time, or intermittent.

Contact the hiring agency for more information on the specific

benefits offered.- How to ApplyTo apply for this position, you must complete the

https://apply.usastaffing.gov/ViewQuestionnaire/10577473 and submit

the documentation specified in the required documents section

below.

The complete application package must be submitted by 11:59 PM (EST)

on 10/25/2019 to receive consideration.

1. To begin, click apply online to create a USAJOBS account or

log in to your existing account. Follow the prompts to select your

USAJOBS résumé and/or other supporting documents and to complete the

occupational questionnaire.

2. Click submit my answers to submit your application

package.Note: It is your responsibility to ensure that your response and

any appropriate documentation is submitted by the closing date of

the announcement. To verify that your application is complete, log

into your USAJOBS account, select the application status link, and

then select the more information link for this position. The

details page will display the status of your application, the

documentation received and processed, and any correspondence the

agency has sent related to your application. Your uploaded documents

may take several hours to clear the virus scan process. To return to

an incomplete application, log into your USAJOBS accountand click

update application in the vacancy announcement. You must re-select

your resume and/or other documents from your USAJOBS account or your

application will be incomplete.Special Employment Consideration: VA encourages persons with

disabilities to apply, including those eligible for hiring under 5

CFR 213.3102(u), Schedule A, Appointment of persons with

disabilities [i.e., intellectual disabilities, severe physical

disabilities, or psychiatric disabilities], and/or Disabled

veterans with a compensable service-connected disability of 30% or

more. Contact the Agency Contact for information on how to apply

under this appointment authority via the Selective Placement

Coordinator.Alternate Application Information: If you are unable to apply

online you may review additional options: here You may also call the

Alternate Application phone line Monday through Friday from 8:00

a.m. to 6:00 p.m., Eastern Standard Time, excluding Federal

Holidays, at 1-478-744-2360.Agency contact informationHRC-Detroit [email protected] Debt Management Center

1 Federal Dr, Fort Snelling

St Paul, MN 55111-4050

USLearn more about this agencyNext stepsAfter the review is complete, a referral certificate will be issued

and applicants will be notified of their status by email (if

provided). Referred applicants will be notified as such and may be

contacted directly by the hiring office for an interview. All

referred applicants receive a final notification once a selection

decision has been made.You may check the status of your application at any time by logging

into your USAJOBS account: here

For a more detailed update of your status, click on "more

information." Information regarding applicant process can be found:

here- Fair & TransparentThe Federal hiring process is setup to be fair and transparent.

Please read the following guidance.Equal Employment Opportunity PolicyThe United States Government does not discriminate in employment on

the basis of race, color, religion, sex (including pregnancy and

gender identity), national origin, political affiliation, sexual

orientation, marital status, disability, genetic information, age,

membership in an employee organization, retaliation, parental

status, military service, or other non-merit factor.

Equal Employment Opportunity (EEO) for federal employees & job

applicants

Reasonable Accommodation PolicyFederal agencies must provide reasonable accommodation to applicants

with disabilities where appropriate. Applicants requiring reasonable

accommodation for any part of the application process should follow

the instructions in the job opportunity announcement. For any part

of the remaining hiring process, applicants should contact the

hiring agency directly. Determinations on requests for reasonable

accommodation will be made on a case-by-case basis.A reasonable accommodation is any change to a job, the work

environment, or the way things are usually done that enables an

individual with a disability to apply for a job, perform job duties

or receive equal access to job benefits.Under the Rehabilitation Act of 1973, federal agencies must provide

reasonable accommodations when:

An applicant with a disability needs an accommodation to have an

equal opportunity to apply for a job.

An employee with a disability needs an accommodation to perform

the essential job duties or to gain access to the workplace.

An employee with a disability needs an accommodation to receive

equal access to benefits, such as details, training, and

office-sponsored events.

You can request a reasonable accommodation at any time during the

application or hiring process or while on the job. Requests are

considered on a case-by-case basis.Learn more about disability employment and reasonable accommodations

or how to contact an agency.Legal and regulatory guidance

Financial suitability

Social security number request

Privacy Act

Signature and false statements

Selective Service

New employee probationary period

This job originated on www.usajobs.gov. For the full announcement and to

apply, visit www.usajobs.gov/GetJob/ViewDetails/549276500. Only resumes

submitted according to the instructions on the job announcement listed

at www.usajobs.gov will be considered.