Job Details

ID #2293648
Estado Michigan
Ciudad Grand rapids
Full-time
Salario USD TBD TBD
Fuente Michigan
Showed 2019-05-15
Fecha 2019-05-13
Fecha tope 2019-07-12
Categoría Apoyo técnico
Crear un currículum vítae

Paid Internship for IT Company (Grand Rapids, MI)

Michigan, Grand rapids 00000 Grand rapids USA

Vacancy caducado!

The KR Group, Inc. is recruiting for a paid IT Help desk Intern. The team is looking for a smart, energetic college student or recent graduate that can work 16 hours or more per week. The preferred student would be currently engaged in a computer science or business curriculum. The person needs to be reliable and committed. At The KR Group, Inc. the intern will work with under the direction of an IT Manager and Systems Engineers. This is a great opportunity for a person to both strengthen their understanding of technical skills and learn the inner workings of an I.T. company.

Responsibilities

Inventory, sort, document and catalog incoming IT equipment

Install and configure new computers and other IT equipment

Help pick-up and deliver IT equipment to storage and similar facilities

Diagnose and resolve desktop/laptop software issues

Diagnose and resolve issues that affect computer operating systems

Diagnose desktop/network printing issues

Track, prioritize and document requests using the IT ticketing system

Troubleshooting of systems, networks, and applications to identify issues and correct them.

Provide IT support call routing via Help Desk main phone line

Qualifications

College student or recent graduate studying computer science or business.

Hands on experience with Windows 10 and Windows 7 operating system(s)

Customer service focus

Detail oriented individual who takes pride in his/her work.

Positive attitude. Energetic. Desire to learn and advance current skill set

Reliable transportation

Ability to work 16 hours or more per week

Ability to work additional hours during school breaks/vacations

Ability to lift up to 30 lbs.

Vacancy caducado!

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