Job Details

ID #2430548
Estado Michigan
Ciudad Flint
Full-time
Salario USD TBD TBD
Fuente Michigan
Showed 2019-06-18
Fecha 2019-06-11
Fecha tope 2019-08-10
Categoría Apoyo técnico
Crear un currículum vítae

Software Support Specialist - 11AM-8PM Shift (Linden)

Michigan, Flint 00000 Flint USA

Vacancy caducado!

Desired Skills:

Basic knowledge of SQL database software, a measurable understanding of hardware configurations (servers, network and computers), ability to do troubleshooting and resolve issues, ability to handle multiple projects at one time.

Job responsibilities would include (but are not limited to):

Fielding incoming support requests via telephone/email and providing on-site support when necessary.

Establishing a thorough understanding of our software products to support our customers.

Reproducing and generating detailed documentation of defects reported by our customers.

Managing software applications running on Microsoft Windows and SQL Server.

Performing application installations and upgrades for our customers, including database backup/restores.

Providing high quality feedback to our development team throughout the development/QA testing lifecycle.

Solving a wide range of technical problems, using your creativity to help continuously improve our processes.

Willingness to travel is rare but may be needed from time to time

Benefits include health insurance for employee & paid vacation

PS Data Services Inc

Phone: (513) 234-5474

Vacancy caducado!

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