Retro Fitness - Member Experience Associate (Annapolis)

We are currently holding open interviews on Thursday 11-14-19 for full and part time Member Experience Associates

The Member Experience Associate is responsible for the entire Member Experience, you will be the face

of the club; you are the person a member sees when he or she first walks in. You will be the first person

they talk with and you will create a welcoming feeling.

Ideal candidates for the Member Experience Associate position will possess the following:

 A deep down passion for helping others.

 A positive upbeat personality.

 Effective ability to communicate with customers, coworkers and managers.

 The ability to multitask.

 Member experience oriented.

 Punctual, responsible and detail oriented.

 CPR/AED training preferred.

 Prior experience in a retail or hospitality setting is helpful.



Responsibilities of the Front Desk include but not limited to:

 Greeting and checking in members as they come in.

 Resolving customer issues in an effective manner.

 Membership sales and retention.

 Following up with prospects.

 Selling in store merchandise such as Retro Smoothies cooler drinks, pro shop items etc.

 Ensuring a safe and clean health club environment for members and staff.

 Opening and closing the facility if scheduled.

 Following company policies and procedures.

If you feel you possess these qualities and are able to fulfill these duties

THEN COME JOIN THE RETRO TEAM!

Starting salary is $10.10 hr plus commissions. If you would like to apply please join us at:

Annapolis Mall Food Court (tables in circled roped area)

Thursday 11/12/19 at 11:00am or 6pm

Please email your name, contact info and what time you plan on attending. If you have a resume, that would be much appreciated as well. We will respond and provide direct contact information for us.