Job Details

ID #2790098
Estado Maine
Ciudad Bangor
Full-time
Salario USD TBD TBD
Fuente Northern Light Health
Showed 2019-10-20
Fecha 2019-10-20
Fecha tope 2019-12-18
Categoría Etcétera
Crear un currículum vítae

Support Services Analyst

Maine, Bangor 00000 Bangor USA

Vacancy caducado!

Job Summary:

The Facilities, Supply Chain and Support Services Division Analyst works

as an extender of the Manager, Support Services Informatics, managing

core business systems such as budget, human resources and project

management of key initiatives. Serves as liaison to NLH Facilities,

Supply Chain and Support Services team(s) to carry out planning,

coordination and procurement of programs and activities for the

division. Reviews and interprets reports and data, providing summaries

of key points and recommendations for follow-up. Assists with the

development, tracking and publication of performance metrics to foster a

high degree of accountability to stakeholders. Coordinates and improves

internal and external communication including the development of

periodic communication tools to staff, Members and NLH senior

leadership. Takes the initiative to help drive compliance with NLH

initiatives, collaborating constructively to manage non-compliance.

This position assumes responsibility and accountability for insuring

that the core business functions of the entire division of facilities,

supply chain and support services work effectively and with a high

degree of customer satisfaction. The position has impact and influence

across all members and home office business systems related to

facilities, supply chain and support services, and represents the views

of the leadership relative to agreed upon objectives involving core

business practices. The support service analyst works to enhance

relationships which are built on a high degree of trust, effective

communication, teamwork and mutual respect.

Job Functions and Duties:

Work closely with the Manager Support Services informatics, managing

core business systems such as budget, human resources, project

management of key initiatives and other support services data needs.

Serves as a liaison to the NLH Facility, Supply Chain and Support

Services Team(s) to carry out planning, coordination and procurement of

programs and activities for the division.

Plan, organize and direct effective business process for the NLH

Facility, Supply Chain and Support Services division

Reviews, develops and implements policies and procedures to ensure

business system performance is cost-conscious and expeditious manner.

Reviews related EMHS policies and ensures the division is in

compliance

Coordinates the capital and operational budget planning process for

the division including Member matrix reporting functions.

Produces, analyzes and interprets reports and budgets

Reviews and interprets reports and data, providing leadership with

summaries of key points and recommendations for follow-up

Assists with the development, tracking and publication of performance

metrics to foster a high degree of accountability to stakeholders

Develops and manages project plans on key initiatives for the

division

Reviews, develops and edits certain facility and supply chain

contracts

Tracks outcomes and makes suggestions to coordinate and balance

internal resources to achieve optimum economic performance and

productivity with compromising quality, safety or timeliness.

Takes the initiative to help drive compliance with BLH initiatives,

collaborating constructively to manage non-compliance.

Coordinates preparation for key meetings to insure agreed upon meeting

objectives and progress on key initiatives

Builds and maintains excellent relationships with both internal and

external customers through strong communication skills in both writing

and speaking

Offers good listening skills to understand problems and propose

appropriate solutions.

Serves as a key point of contract for NLH Facilities, Supply Chain and

Support Services Division

Works cohesively with all function within the Division and Member

matrix reporting functions to support and advise

Serves as a super requester for the facility, supply chain & support

services division.

Assists with developing standard product lists used throughout the

division, as well as being well versed on what is on current contracts

and directing other requesters to the appropriate products. Assists

with sourcing of new product when applicable.

Acts as intermediary between procurement and support services

requesters, advising on the right way to order

Works with our building management software (TMS) to improve

performance at all members.

Produces, analyze and interprets information from TMS to drive

standardization and improved efficiency amongst members

Develops and execute training for members, including, but not limited

to TMS & Infor CloudSuite.

Develops ways to improve team satisfaction with using TMS

Assist with onboarding new members (training & data entry)

Coordinates and improves internal and external communication,

including the development of periodic communication tools to staff,

Members and NLH senior leadership.

Models a highly transparent environment that is responsive to

customers' concerns, issues and input.

Serve as an expert resource answering inquires pertinent to

Facilities, Supply Chain and Support Services core business systems.Note: the duties listed above reflect the majority of the duties of

this job and does not, nor is it intended to, reflect all duties that

may be required for an incumbent in this job to perform.Education and Experience:

Bachelor's Degree in Business Administration, or equivalent degree

required

5 years progressively responsible experience in related position,

preferably in a health care environment.

Proficient with Microsoft Office Applications, particularly Excel

Familiarity with purchasing functions and/or prior building management

system

Demonstrated knowledge of standard operating procedures & project

planningPhysical Requirements

The physical demands described here are representative of those that

must be met by an employee to successfully perform the essential

functions of this job. Reasonable accommodations may be made to enable

individuals with disabilities to perform the essential functions.

Able to lift 30 pounds without assistance

Able to drive to all Northern Light Health member organizations (on

occasion)

Able to communicate well both verbally and in written format

Able to use hands and fingers to type and develop presentation tools

Vacancy caducado!

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