Job Details

ID #3436423
Estado Louisiana
Ciudad Metairie
Full-time
Salario USD TBD TBD
Fuente Anthem, Inc.
Showed 2020-02-21
Fecha 2020-02-21
Fecha tope 2020-04-21
Categoría Etcétera
Crear un currículum vítae

Health Educator I or Sr- Remote in WI, MN, MO, IN, OH, KY or TN (must live within 90 miles of an Anthem office)- PS32752

Louisiana, Metairie 00000 Metairie USA

Vacancy caducado!

Health Educator I or Sr- Remote in WI, MN, MO, IN, OH, KY or TN (must live within 90 miles of an Anthem office)- PS32752Location: United StatesNewRequisition #: PS32752Your Talent. Our Vision . At Anthem, Inc ., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health benefits companies and a Fortune Top 50 Company.Health Educator I or SrPlease note: This position will be filled at either the I or Sr. level. The hiring manager will determine the appropriate level based upon the selected applicant's experience and skill set relative to the qualifications listed for this position.This will be a Work From Home position. You must reside within 90 miles of an Anthem office.HOURS: The work schedule for this position is Monday - Thursday 3:30 pm - 12:00 am EST; Friday 2:30-11:00 pm EST; Every 5th Saturday 11:00 am - 7:30 pm EST.LEVEL IThis role is responsible for responding to inbound inquiries for disease management or medication alert programs. Primary duties may include but are not limited to:

Provides information to members eligible for disease management or medication alert programs.

Makes outbound attempts to program members to provide health information according to program standards.

Receives or places calls to members who have failed to enroll with disease management to encourage their enrollment in the correct disease management program.

Diffuses situations with members who are resistant to health coaching and/or disease management interventions.

Provides consultation to department associates regarding methods/approaches to help members recognize and overcome barriers to improve their health.

Assists with increasing participant's motivational level by addressing barriers and assessing needs.

Focuses on improving member health by promoting incremental behavior change leading to healthier outcomes.

Conducts behavioral assessments to identify individual member knowledge skills and behavioral needs.

May coordinate with others in the multi-disciplinary clinical team.

LEVEL SR.This role is responsible for responding to inbound inquiries for disease management or medication alert programs. Serves as a subject matter expert. Primary duties may include, but are not limited to:

Provides information to members eligible for disease management or medication alert programs.

Makes outbound attempts to program members to provide health information according to program standards.

Receives or places calls to members who have failed to enroll with disease management to encourage their enrollment in the correct disease management program.

Diffuses situations with members who are resistant to health coaching and/or disease management interventions.

Provides consultation to department associates regarding methods/approaches to help members recognize and overcome barriers to improve their health.

Assists with increasing participant's motivational level by addressing barriers and assessing needs.

Focuses on improving member health by promoting incremental behavior change leading to healthier outcomes.

Conducts behavioral assessments to identify individual member knowledge, skills, and behavioral needs.

May coordinate with others in the multi-disciplinary clinical team.

May serve as mentor for orientation and training of new staff.

Serves as resource expert to Health Educators and provides guidance about processes and systems, including assisting with complex calls, and complaints and other issues.

Prepares and presents in-services to the Health Educator team.

LEVEL I

Requires BA/BS in appropriate field of specialization

2 years of related experience in direct care health education exercise instruction or patient education

Certification or advanced certification and/or license appropriate to field of specialty as required

Or any combination of education and experience, which would provide an equivalent background.

Prior experience in health coaching disease management in a call center environment and/or patient education and behavior change techniques and strong understanding of disease management principles is preferred.

Multi-state licensure required in accordance with company policy.

LEVEL SR.

Requires BA/BS in appropriate field of specialization

4 years of related experience in direct care, health education, exercise instruction or patient education

Certification or advanced certification and/or licensure appropriate to field of specialty required

Or any combination of education and experience, which would provide an equivalent background.

Prior experience in health coaching, disease management in a call center environment and/or patient education and behavior change techniques and strong understanding of disease management principles is preferred. MS preferred.

Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and is a 2018 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at careers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran.

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