Job Details

ID #2713734
Estado Kansas
Ciudad Overlandpark
Full-time
Salario USD TBD TBD
Fuente Topgolf
Showed 2019-09-18
Fecha 2019-09-19
Fecha tope 2019-11-17
Categoría Etcétera
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Sales Account Manager

Kansas, Overlandpark 00000 Overlandpark USA

Vacancy caducado!

OverviewThe Sales Account Manager (AM) is responsible for selling the exciting experience of Topgolf primarily through contracted events. The primary event market of focus for AM will be corporate clients which the AM will work directly with to build their perfect event. The AM will also assist with social market bookings as demand dictates in accordance with the company’s guest centric lead response Standards. AM is responsible for delivering outstanding guest service throughout all stages of the sales process including ongoing post-event follow-up to ensure repeat business and referrals. The AM is also expected to foster new client opportunities via outbound efforts and networking in the community to drive sales.Key Responsibilities

Contribute to overall venue sales team revenue goals by meeting or exceeding personal sales quotas as assigned by DOS in advance on a monthly (period), quarterly and annual basis

Strive to deliver an unparalleled guest experience on the phone, via email and with in-person communication from inquiry stage to post-event follow up

Foster client relationships through ongoing communication with contacts to ensure repeat business and referrals

Manage all assigned leads with the utmost sense of urgency and in accordance with the company’s lead response time Standards

Create, manage and confirm Event bookings using Delphi sales system including the documentation of all prospect and event client communication

Utilize established reports and dashboards to ensure personal sales Key Performance Indicator’s (KPI’s) are being met or exceeded

Partner with DOS (Director of Sales) to foster a fun, competitive, results centered and engaged sales culture/environment

Be open and eager to learn new sales skills

Work in collaboration with the sales team and other departments within the venue

Proactively strive to maintain high levels of quality, accuracy, and process consistency

Detail any changes/updates to events and any specific needs for a successful event execution by Operations and Culinary based on the guests’ expectations

Work venue sales office shifts each week as assigned by the DOS in accordance with company Standards for AM role

Proactively engage in outbound sales activity and networking in the community in adherence to established business development Standards for the venue and AM role in an effort to grow sales revenues for events

Participate in all daily and weekly Sales Team meetings as well as bi-weekly 1-on-1’s with DOS

Other duties as assigned

Embrace and Promote Topgolf’s Vision and Mission through our Core Values of Fun, One Team, Excellence, Edgy Spirit and Caring

Key Qualifications

5+ years of current sales experience, preferable in hospitality, restaurant or entertainment venue focused on event/ticket sales

Bachelors Degree in Business Administration, Sport Management, or Sales/Marketing preferred. Will also consider applicants with relevant work history

Ability to communicate effectively with new guests, return guests, co-workers and management

Strong computer skills, particularly with Excel, Word, PowerPoint and CRM Applications

Strong interpersonal and people skills as well as written and verbal communication skills

Solid organizational and project management skillsets

Capable of managing multiple projects/programs simultaneously, while remaining calm under pressure

Excellent pace and energy, self-motivated

Ability to maintain and project professionalism, internally and externally, at all times

Flexible in approach; can readily adapt to business and team needs and changes

Excellent self-accountability for high personal standards of conduct and professionalism

Process-oriented, highly organized, fast and accurate, able to work well under pressure and meet deadlines

ID 2019-11600Position Type Salary# of Openings 1Address 10611 Nall AvenueCategory Sales/Event Sales

Vacancy caducado!

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