Job Details

ID #2114657
Estado Kansas
Ciudad Manhattan
Full-time
Salario USD TBD TBD
Fuente Kansas
Showed 2019-04-13
Fecha 2019-04-11
Fecha tope 2019-06-10
Categoría Apoyo técnico
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Program Support Specialist (Manhattan, KS)

Kansas, Manhattan 00000 Manhattan USA

Vacancy caducado!

Program Technical Support Specialist position (Full-Time)

Piestar provides software for collaborative research programs at universities worldwide. The successful candidate will work closely with these programs to provideÂtechnical supportÂand ensure overallÂclient successÂwith ourÂsoftwareÂand service.

Program Technical Support Specialist duties:

Develop strong relationships with supported program personnel

Provide fast and reliable technical support via phone and email

Attend client meetings and conferences as designated

Enhance Piestar training and support materials

Desired qualifications:

Excellent verbal and written communication skills

Excellent interpersonal skills

Ability to communicate technical information well with both technical and non-technical audiences

Experience in technical writing

Ability to work in diverse and changing environments

Ability to travel and train clientele

Experience providing technical support for a web-based system

Experience in software testing and quality assurance

University research environment familiarity would be beneficial

Other requirements:

One year of customer service or technical support experience

Benefits:

Fun team of full-time and part-time employees.

Nicely finished office space in downtown Manhattan, KS

High-end laptop and adjustable standing desk.

Competitive 401K match and health reimbursement plan

Pay range isÂ$17.00 “ $22.00 per hour, commensurate with experience

Please apply by sending a letter of interest (cover letter), résumé or CV, along with a list of 3 professional references to Kathy at [email protected] .

https://www.piestar.com/careers

Vacancy caducado!

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