Vacancy caducado!
DescriptionYou’re ambitious. Team-oriented. Personable. Accurate. You’re a multi-tasking megastar. A connection making champion. We’re looking for YOU to join our Waterloo team as a Member Service Representative!You’ll be: Connecting with members and potential members by providing excellent service through our Teller line and new accounts desk Recognizing potential member needs and educating them on appropriate credit union services Promoting a positive and professional image of the credit union Offering multiple financial products and services to new and existing members while providing courteous, professional and knowledgeable service to increase member satisfaction and account usageYou’ll need: Excellent communication skills Financial industry/customer services experience preferred The ability to provide unmatched personalized service with warmth and competenceQualificationsSkillsRequired
Microsoft Excel: Some Knowledge
Microsoft Outlook: Some Knowledge
Microsoft Word: Some Knowledge
Sales: Advanced
Customer Service: Advanced
Preferred
Bilingual - Spanish: Some Knowledge
BehaviorsRequired
Enthusiastic: Shows intense and eager enjoyment and interest
Dedicated: Devoted to a task or purpose with loyalty or integrity
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Team Player: Works well as a member of a group
MotivationsRequired
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
EducationRequired
High School or better
ExperienceRequired
Customer Service
Preferred
Financial Indusrty
Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Vacancy caducado!