Vacancy caducado!
Join Us Today for ON THE SPOT JOB OFFERSÂMonday-Friday8:30am-5pmÂ250 E. 90th StreetDavenport, IAÂÂÂJOB SUMMARYYour mission (should you choose to accept it) is to offer customer support through phone, email, online chat or social media to customers who have questions, concerns or confusion around a particular product or service.You're literally the voice of the brand, and a strong relationship between our clients and their customers starts with you. So only the awesome need apply.ÂReady to start? Chat with us to begin the process now:Â (https://olivia.recruiting.ai/co/Alorica)ÂÂKEY JOB RESPONSIBILITIESTalks to customers over the phone, email, online chat or social media to resolve their questions or concernsMaintains and updates customer information as necessaryCalmly attempts to resolve and de-escalate any issuesEscalates calls to supervisor when necessary and appropriateResponds to requests for assistance and/or possible processing of credit card authorizationsTracks call-related information for auditing and reporting purposesÂWHAT'S IN IT FOR YOU?$400 SIGN ON BONUS!Pay for Performance, including an ADDITIONAL $1/HR just for working your scheduled shift!Medical and dental benefitsPaid time offRetirement planning options (401(k))Employee discounts through client programsWorking at Alorica means potentially having the freedom to explore all kinds of career options - from customer service, training, and tech support, to management, recruiting and more. Alorica offers fun, challenging opportunities to pursue your professional goals, and we want you to have fun and succeed - because when you're at your best, that's when we're at our best.ÂSo what do you say? Ready to take the next step?ÂÂJOB REQUIREMENTSMinimum Education and Experience:High School Diploma or GED requiredCustomer service experience a plusPhone-related customer service a major plusFamiliarity with Microsoft Windows, Word, and Excel applicationsKnowledge, Skills and Abilities:Stellar customer service skills - and an overwhelming desire to make lives better, one interaction at a timeAbility to use phone and computer systemsExcellent oral and written communication skillsStrong listening/comprehension skillsAbility to stay composed and objectiveConversational, patient and confident, with a positive attitudeWORKING CONDITIONSWork EnvironmentA climate controlled, contact center environment - filled with amazing people, incredible career opportunities and the occasional dance-offConstant usage of phone and computer systemsPhysical DemandsConstant sedentary work. You'll typically be sitting for most of the time, so be sure get up and stretch once in a while. Your circulatory system will thank you.ÂDISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.ÂTAKE THE NEXT STEPLet's make lives better. Let's defy the status quo. And let's go beyond thinking outside the box - and decide to obliterate the box instead.You ready? Let's do this.ÂAbout Alorica:Alorica is an equal opportunity employer and committed to diversity in its workforce. Alorica recruits qualified applicants and makes all employment-related decisions based exclusively on job-related qualifications, without regard to characteristics such as race, color, national origin, religion, gender, age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity, or any other status protected by law.Click Here To Apply!
Vacancy caducado!