Vacancy caducado!
At Solution Builders, Inc., we're passionate about helping our customers achieve complete satisfaction with their computer and information technology environments. We have an excellent reputation in the market and over 25 years of experience in providing businesses with high quality IT support and management. Our customer’s value a highly productive Information Technology experience and Solution Builders helps make that reality. Solution Builders is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, disability or veteran status, among other factors. We're currently not providing visa sponsorship, including H1-B.Overall Responsibility:The Network Administrator is responsible for projects and small deployments; installing and configuring physical or virtual Windows server OS, Windows workstations OS, Mac OS, network equipment and other infrastructure remotely or at client sites as needed according to Solution Builders’ accepted project methodologies.Successful candidates should possess the following characteristics:
Have a passion for solving business problems for clients while providing exceptional customer service!
Willingness to embrace change with a positive attitude.
Is committed to process that leads to high quality work and positive customer outcomes.
Key Accountabilities:
Implement projects and deployments according to Solution Builders’ accepted project methodologies.
Document system changes in client document repositories and Solution Builders’ ticketing system.
Communicate with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages.
Help customers keep technology in alignment with business objectives.
Resolve service requests and alerts involving technology at client sites including Windows workstation OS, Windows servers OS, Mac OS, Microsoft Office 365 (Exchange, SharePoint, OneDrive, Teams, Office suite, etc.), printers, routers, firewalls, switches, VPN, Remote Desktop Services, VoIP and mobile phones, backup solutions and vendor-specific hardware and software according to Solution Builders’ standards.
Maintain current technical expertise and utilize state-of-the-art techniques to implement client solutions.
Maintain a positive attitude and positive working relationship with all departments.
Other duties as assigned.
Position Requirements:
High school diploma or equivalent required.
BS or BA degree in computer science, business administration, business communications or related field is preferred.
2+ years of advanced Windows server OS implementation and maintenance experience required.
Strong organizational, presentation, written and verbal skills.
Interpersonal skills: such as communication skills, active listening and customer-care.
Ability to switch-task and adapt to changes quickly.
Service awareness of all organization’s key IT services for which support is being provided.
Understanding of support tools, techniques, and how technology is used to provide IT services.
Self-motivated with the ability to work in a fast moving environment.
Benefits:
Medical Insurance
Dental Insurance
Matching 401(k) Plan
Vacation & Paid Days Off
Relocation Assistance
Onsite Fitness Center
Onsite Restaurant
Free Parking
Vacancy caducado!