Individual will work in global quality organization processing pharmaceutical, medical device and combination product complaints and inquiries. Interface with internal customers such as physicians, nurses, pharmacists, hospital personnel, risk managers, purchasing agents, sales representatives, general public, manufacturing sites, technical support, commercial organization and PV regarding product complaints.
Responsible for product complaint documentation , investigations and identification of potential adverse events and potentially reportable events.
Responsibilities may include creation and submission of regulatory reports , creation of customer communications and interface with various third parties.
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