Vacancy caducado!
Operations Support II - North Chicago, Illinois 60064Kelly Services is now seeking an experienced operations support professional in the North Chicago, IL area to join the team of one of our most successful pharmaceutical research and development clients. Check out the position profile and qualification requirements to see if you'd be a good fit! Please not that this position is not in Chicago, but rather in North Chicago (zip code 60064).THE BASICSPay : $16.50/hrShift : 1st shift, M-F. 8 hour day, early start time - 6:30 to 7am startHire Type : Temporary position (9/3 – 12/31)POSITION PROFILELooking for a person that will be working on vendor management team, clerical tasks, working in system, checking reports, checking cases, managing documents. This role requires high attention to detail, this person will work with a vendor offshore, working and communicate effectively, with vendors here and overseas.Handling documentation for the affiliate query process.Performing reconciliation tasks for Clinical and Post-marketing (Medical Information, Product Complaints, and third-party vendor) casesSupports expedited reporting process:Performing Esker related tasks.Generating Expedite PacketsUploading and maintaining expedite tracking reports.Responsible for general case data reports running for MSS department:Monitoring for email and fax failures with the eDistribution system and manually distributing CIOMS reports when needed.Distributing RAVE and INFORM reports.Generating and processing required ad hoc reports.Performs communication activities for adverse event reporting:Creating and sending other drug company letter notifications.Generating and tracking follow-up e-mail and letter queries.Submitting literature articles to the FDAMaintaining Clinical and Post-Marketing Offline eDistribution matrixes.Effectively prioritizes and manages own time to complete assigned tasksDemonstrates functional and technical knowledge and skills to perform the job at a high level of accomplishmentClearly and succinctly communicates information to customers verbally and in writingDemonstrates high level of customer service to both internal and external customersUtilizes judgment skills to identify issues that impact the workflowUses rigorous logic and methods to solve difficult problems with effective solutionsIdentifies gaps and areas that need improvement and communicates and/or implements recommendations/changes.Providing miscellaneous departmental support.Train new personnelPerform monthly Quality Assurance checks to ensure department quality complianceAct as Subject Matter Expert in departmental projects, new system implementation or current system enhancementsPerform tasks outside one's own area of responsibility to help with departmental needsAccurate and timely registration and data processing of high volume of medical data into databases within required timeframes to ensure regulatory complianceREQUIRED QUALIFICATIONSHigh School Diploma required, Associate degree or Bachelor’s degree preferredAt least 6 months’ experience in a support function, such as a Support Operations Associate I, Clerical Technician, Data Entry Technician, or Document Specialist OR equivalent work experience requiredExperience dealing with customers/stakeholdersMicrosoft Office (Excel, Word, PowerPoint, SharePoint) experienceProficient in Excel and database usageA limited number of applications will be considered for this position, so apply today for immediate consideration!Please note - this position is being recruited for by a virtual Kelly Recruiter, not your local branch office. You can apply directly to this posting (PLEASE INCLUDE AN UPDATED RESUME) or by emailing your resume to [email protected] . Please include the title of the job and its location in your email.Why Kelly ® ?At KellyServices ® , we work with the best. Our clients include 95 of the Fortune100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to accessthe best talent to drive their business forward. If you only make one career connection today, connectwith Kelly.AboutKelly Services ®As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 peoplearound the world and have a role in connecting thousands more with work through our global network oftalent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter .Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.
Vacancy caducado!