Vacancy caducado!
JOB SUMMARYThe Technical Support Specialist III position has responsibilities that include: helpdesk triage and overall support of trouble tickets in ticket system or phone support line; handle department moves and train users on technical related software and hardware; document, maintain, upgrade or replace endpoint hardware and software systems; assist in troubleshooting and analyzing end user connectivity issues; support and maintain user account information including rights, security and systems groups; observe and practice established computer security and access policies; maintain inventory of endpoint devices and software; and maintain endpoint image and configurations for deployment and update.JOB REQUIREMENTSEducation:
High school diploma or equivalent
A+ or N+ or Microsoft Certified Technical Specialist certifications preferred
Experience:
3-5 years of experience directly in the field of PC equipment and software troubleshooting
Other Skills Required:
Excellent interpersonal communication and telephone skills required
Must be a self starter with the ability to multitask
Ability to work in a fast paced environment
Ability to manage multiple priorities
We are an equal opportunity, affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, disability status, gender, sexual orientation, ancestry, protected veteran status, national origin, genetic information or any legally protected status
Vacancy caducado!