Vacancy caducado!
If you have a passion for sales and enjoy providing customer service, this job is for you!
This position is based on the Island of Oahu. If interested, please complete an online application to be considered.
Pleasant Holidays is one of the largest travel wholesalers in the United States, specializing in vacation travel to the Hawaiian Islands, Caribbean, Central America, Europe, Mexico, Middle East, South Pacific (Australia, Cook Islands, Fiji, New Caledonia, New Zealand & Tahiti), Japan, the United States & Canada, and cruise vacations worldwide.
Pleasant Holidays is a subsidiary of the Automobile Club of Southern California, a diversified insurance, roadside assistance, financial services and travel organization serving more than 15 million AAA Members across 21 states.
We are seeking to hire a Concierge Sales Agent who will serve as an Ambassador of Aloha to help others experience our beautiful island in ways they will never forget. Our Concierge Sales Agent is a passionate individual who assists guests by providing them information on various scenic, cultural and historic attractions available on the Island of Oahu. They also help create memorable experiences and cater to our guests' travelling needs by booking tours and activities on the neighbor islands as well. Our Concierge Sales Agents work at our Pleasant Activity Centers and Hotel Concierge desks throughout multiple locations on Oahu.
Positions needed to hire:
(1) Full Time - Japanese Bilingual Concierge Sales Agent\
Click the link to apply - https://careers.calif.aaa.com/job/9814748/full-time-japanese-bilingual-concierge-pleasant-holidays-oahu-honolulu-hi/
(1) Part Time - Japanese Bilingual Concierge Sales Agent
Click the link to apply - https://careers.calif.aaa.com/job/9814749/part-time-japanese-bilingual-concierge-pleasant-holidays-oahu-honolulu-hi/
(2) Part Time - Concierge Sales Agent
Click the link to apply - https://careers.calif.aaa.com/job/9814750/part-time-concierge-pleasant-holidays-oahu-honolulu-hi/
Responsibilities include, but are not limited to:
Maintaining accurate information and knowledge of local activities, directions, and landmarks to assist
guest(s) inquiry
Promoting products and services offered by Pleasant Activities such as historic site tours, land & water activities and other various attractions
Inputting purchases through the POS system
o Print tickets & itineraries, confirm reservations and follow up on any additional information as deemed necessary
Resolving basic/standard product or service problems received.
o Recommend efficient resolution methods that expedite correction or adjustment, and/or provide immediate guest satisfaction
Processing all administrative tasks related to individual sales transactions, which includes, but is not limited to credit card/cash transactions, guest refunds and daily bank deposits
Performing all opening, setup, breakdown and closing of location equipment (i.e. computer, printer, phones and desk materials as designated by the assigned locations)
Other duties as assigned
We prefer our candidates to have:
A minimum of 1 year prior experience in sales or customer service
Prior experience working within the tourism, hospitality, or travel industry
Exceptional sales and customer service skills with the ability to cater to individual guest needs
Knowledge of the Hawaiian Islands and the Tours & Activities we have to offer (training provided)
A love for interacting with people from different cultures
Ability to take initiative, work independently and multi-task in a fast paced environment
Excellent verbal and written communication skills (required)
Basic computer literacy (required)
Experience using a POS system
Demonstrated proficiency in the Japanese language (read, spoken and written - required)
Salary: Base hourly pay + commission on tours and activities sold (base pay rate is subject to experience and qualifications)
Benefits to working at Pleasant Holidays:
Medical (with prescription)
Vision
Dental
Flexible Spending Accounts
Paid Time Off for Holidays, Vacation, and Illness
Company Paid Life Insurance
Long Term Disability
401(K) Plans
AFLAC Plans
Travel Discounts on all Pleasant Holidays Packages, Hotel Rooms, Car Rentals, Tours & Activities
o Applies to family members and friends too!
Apply today to start your career in the exciting and rewarding travel industry!
Refer friends and family to: https://www.pleasantholidays.com/Careers
Pleasant Holidays is an Equal Opportunity Employer.
Pleasant Holidays will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws.
Vacancy caducado!