Vacancy caducado!
Trump International Hotel Waikiki, Oahu's only Forbes 5-Star luxury hotel, has an immediate opening for the position of Director of Food & Beverage.
The Director of Food & Beverage oversees all aspects of the Food & Beverage division, meeting and exceeding guest satisfaction, associate satisfaction and financial objectives. Daily interaction with both staff and guests is critical so the ability to work hands on in the operation while balancing administrative duties is essential. The ability to lead and motivate staff and foster effective communication within hotel is key to overall success to the position.
The areas of major focus for this position include: staff performance and morale, managing division expenses, ensuring adherence to established policies and procedures and advancing the hotel's service culture (for both internal and external guests). A flexible work schedule is required to support all aspects of the operation. The Director must have comprehensive hotel & restaurant industry knowledge and be able to thrive in an ultra-luxury setting.
Minimum Requirements:
3-5 years previous experience in the F&B operation of a Hawaii hotel or resort. Previous affiliation with a luxury hotel or result highly desirous
Must have previous experience working with Japanese visitors to Hawaii
High School Diploma or GED, and a minimum BA degree in F&B or Hospitality or related field
Must currently live in Hawaii and be highly familiar with working in Hawaii's multicultural environment and supervising a multicultural work force
Must be able to speak in a luxurious manner befitting a 5-star hotel. Impeccable English skills required. Japanese speaking skills highly desired, and will be given preference
Position Responsibilities:
Key administrative duties include: weekly payroll, Personal Actions, Time-Off Requests and departmental scheduling. All must be completed on time, and executed to the highest standards.
Special tasks assigned by the Executive Steering Committee must be completed on time with the quality of work meeting expectations and competency levels.
Daily staffing for leaders and associates is executed with a high level of strategy and a commitment to providing outstanding service for both internal and external guests. Additionally, a high level of financial acumen must be used to assure financial success.
All associates are held accountable for meeting luxury performance guidelines and adherence to established hotel procedures to include HR policies, grooming standards and code of conduct. The F&B Director is ultimately responsible for ensuring effective training and ongoing monitoring in all areas.
Morale is held as a top priority in all areas
This position is required to assist with the creation and maintenance of accurate monthly forecasts and yearly outlet budgets. Responsible for monthly profit/loss statement performance and reporting.
Training is a priority with regard to established Forbes, Trump Hotels and luxury standards
Ability and willingness to successfully manage all guest issues within the division
Shows a sense of urgency when addressing issues
Has the ability to communicate with disappointed guests and is successful in recovering service
Demonstrates a high level of cooperation, tolerance and teamwork throughout the hotel
Demonstrate critical thinking and strategic thought when addressing complex problems
Must foster exceptional communication skills with both associates and peers
Must be able to quickly address performance issues with consistency and tact
Communication skills are well defined and appropriate for the position
Will lead the charge to regularly check all outlets ensuring each is clean and well maintained at all
PHYSICAL/MENTAL REQUIREMENTS:
Be able to work in a standing position for long periods of time (up to 5 hours).
Be able to communicate clearly and effectively in the predominant language(s) of our guests.
Must be able to reach / bend / stoop / grab / possess manual dexterity to operate office equipment, including telephones, computers and keyboards, 10-key, fax, and copier
Must be able to lift up to 25 pounds with or without assistance
Must be able to access all areas of the hotel, including stairwells, elevators, and public areas
Must be able to work calmly and efficiently in a sometimes-stressful environment
Must be able to work in varied weather environments, including air conditioning, sun, heat, open air, rain, wind, etc.
Please note: Only well-qualified individuals meeting the above criteria as clearly outlined in your resume will be considered for future contact and interview. Applicants should respond to this ad and include a current resume to be considered. All applicants must be current residents of Hawaii, experienced in the Hawaii hospitality industry and available for multiple interviews as needed for the hiring process. Relocation is not provided for this position, and only those candidates meeting the qualifications as outlined will be contacted for further interview.
We offer an Ohana working environment with great benefits, including Medical/ Dental/ Drug/ Vision/ LTD/Life & ADD/AFLAC/ 401k Match/ Flexible Spending Plan/ Paid Vacation/ Paid Holidays/ Paid Personal Time Off/ Free Parking/ Dry Cleaning/Shift Meals/ Discounts on Food &Beverage/ Room Discounts at Affiliated Properties
We are an Equal Opportunity Employer operating in a Drug-Free Work Environment
All Qualified Individuals are Encouraged and Welcome to Apply!
Vacancy caducado!