Vacancy caducado!
Launch your professional career with one of the hottest technology companies in the DC area.
Have you been working in retail or hospitality and trying to figure out how to transition to a professional business environment? Our client is seeking individuals with high emotional IQ and customer service skills to come in and support their growing customer base. Extensive training and mentorship programs will allow you to learn the business while exercising your natural gifts of working with people!
This is a “foot in the door” career opportunity that could put on a track for next level customer service, sales or recruiting career for top performers.
Customer Service Associate - $17/hr
Responsibilities:
Provide timely, accurate and efficient service to our customers via FaceTime or by other virtual methods
Assist customers in the verification process, step by step
Provide resolution to unique customer concerns related to identity verification
Practice discretion while handling vital, personal information
Qualifications/Background Profile:
6 + months in customer facing role is preferred
Intermediate to advanced computer skills; including proficiency with internet and search engines, operating systems, and browsers; effective manipulation of multiple screens simultaneously
Comfortable communicating virtually with customers via FaceTime, Zoom and other virtual methods
Demonstrate excellent written, verbal and interpersonal skills
Projects a competent, enthusiastic and empathetic demeanor with customers
Ability to execute multiple tasks simultaneously in a fast-paced, high-volume work environment
A passion for delivering an excellent customer experience
Must possess a can-do attitude and strong work ethic
Strong initiative, drive to succeed, and time management skills
Excellent attention to detail, spelling, and multi-tasking abilities
Apply today with an updated resume today!
Vacancy caducado!