Vacancy caducado!
The Systems Administrator plays a critical role in maintaining software applications and solutions for CSBS and SRR. Activities include asset management, account management, configuration management, content management, system maintenance, system monitoring, troubleshooting, change control, end-user training and assistance, desktop support, and system documentation.Essential FunctionsTo perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions. Other duties may be assigned to meet business needs.
- Perform desktop deployments, using imaging software; update images as needed to stay current with updates, security patches, and other tools.
- Perform software distributions, including OS and applications upgrades.
- Deploy software applications to all clients using GPO and other mass deployment methodologies.
- Troubleshoot and resolve network issues.
- Troubleshoot and resolve issues with Windows Server, Active Directory, and Group Policy.
- Configure and manage Meraki wireless access points, including load monitoring and rebalancing, recommending upgrades/additions as needed.
- Configure and tune monitoring of IT operations using automated monitoring tools (Solarwinds) and respond to alerts, with proper internal and vendor escalations, including after-hours.
- Act as first line of endpoint decontamination taskforce following a security breach event of client workstations.
- Perform system hardening techniques to secure client workstations.
- Manage user entitlements, including account activation/deactivation, monitoring for account dormancy, etc. for all systems in the CSBS IT portfolio. This includes on premise systems and cloud services.
- Periodic log and monitoring trends analysis.
- Maintain asset management databases for hardware assets and software licenses.
- Maintain A/V setup for presentations; work with staff to educate, train, and troubleshoot A/V presentations on weekly basis.
- Assist with administration of AWS cloud environment: manage VPC, security groups, EC2, EBS, snapshots, load balancers, etc.
- Support 24x7 infrastructure, including off-hours and weekend on-call responsibilities.
- Manage the configurations of applications, both on premise and cloud based (e.g., SharePoint, Office 365 user administration, Exchange Online, and Teams).
- Perform racking, cabling and configuration activities associated with the installation of new hardware.
- Bachelor’s degree or equivalent experience/training preferred.
- 5 years of experience in system administration activities preferred.
- Microsoft certification preferred
- Must be dependable due to operational nature of work. Occasional, but infrequent off-hours work may be needed to respond to critical operational issues.
- Understanding of TCP/IP networking, DHCP, and DNS.
- Strong understanding of Windows Server 2012R2/2016, Hyper-V, Active Directory, Group Policy, and related Microsoft solutions.
- Experience in SQL server installation and administration preferred.
- Understanding of AWS, Azure, or other IaaS solutions preferred.
- Prior IT Service Management experience following ITIL processes and utilizing tools such as ServiceNow is desired.
- Ability to work in a team environment. Effective working with matrix teams across organizational structure.
- Ability to work with external service providers.
- Ability to work calmly during stressful circumstances.
- Strong interpersonal and communication skills.
- Ability to work in collaboration with a variety of stakeholders to identify and discuss issues.
- Ability to work in fast paced environment managing multiple tasks driven by multiple deadlines.
- Ability to lift heavy equipment (<50lb), work in confined spaces/network rooms with loud equipment
- Office work environment.
- Occasional off-hours maintenance work.
Vacancy caducado!