Supervisory Management & Program Analyst

Supervisory Management & Program AnalystDepartment of Homeland SecurityCustoms and Border ProtectionOffice of TradeOverview

##### Open & closing dates

10/18/2019 to 10/24/2019

##### Service

Competitive

##### Pay scale & grade

GS 14

##### Salary

$117,191 to $152,352 per year

##### Appointment type

Permanent

##### Work schedule

Full-TimeLocation1 vacancy in the following location:-Washington, DCRelocation expenses reimbursedNoTelework eligibleYes as determined by agency policy- DutiesSummaryOrganizational Location: This position is with the Department of

Homeland Security, within U.S. Customs and Border Protection, Office

of Trade, located in Washington, DC.Learn more about this agencyResponsibilitiesIn this position you will utilize your leadership skills to manager

multiple tasks within CBP. This position starts at a salary of

$117,191.00 (GS-14, Step 1) to $152,352.00 (GS-14, Step 10).Typical job duties include:

Analyzing and evaluating (on a quantitative or qualitative

basis) the effectiveness of line program operations in meeting

established goals and objectives;

Developing life cycle cost analyses of projects or performing

cost benefit or economic evaluations of current or projected

programs; researching and investigating new or improved business

and management practices for application to agency programs or

operations;

Analyzing management information requirements to develop program

or administrative reporting systems including the systems

specifications, data gathering and analytical techniques, and

systems evaluation methodology;

Developing new or modified administrative program policies,

regulations, goals, or objectives; developing data required for

use in the management and direction of programs; developing

management and/or program evaluation plans, procedures, and

methodology; conducting studies of employee/organizational

efficiency and productivity and recommending changes or

improvements in organization, staffing, work methods, and

procedures;

Developing workload based staffing standards to determine

organizational manning levels; identifying resources (staff,

funding, equipment, of facilities) required to support varied

levels of program operations and providing supervisory oversight

and work product direction/review for staff members.

Travel RequiredOccasional travel - You may be expected to travel for this position.Supervisory statusYesPromotion Potential14

#### Job family (Series)

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- RequirementsConditions of Employment

You must be a U.S. Citizen to apply for this position

Males born after 12/31/1959 must be registered with Selective

Service

Primary U.S. residency for at least three of the last five years

(additional details below)

You may be required to pass a background investigation and/or

polygraph

CBP follows the DHS Drug-Free Workplace Plan for drug testing

procedures

This vacancy has a local commuting area requirement, as defined

below:

- The area surrounding the duty station by which people reasonably

travel back and forth from home to work; Or

- The employee's permanent duty station is located within the

reasonable travel area surrounding the duty station of this

vacancy; Or if applicable

- For employees who are detailed or temporarily promoted for more

than 1 year to another duty location, the detailed or temporary

duty location is considered to be the duty location of record

for commuting area purposes. For employees detailed or

temporarily promoted for less than one year, the permanent duty

location is considered the duty location of record for commuting

area purposes.QualificationsExperience: You qualify for the GS-14 grade level if you possess

1 year of specialized experience equivalent to at least the next

lower grade level, performing duties such as:

- Analyzing and evaluating (on a quantitative or qualitative

basis) the effectiveness of line program operations in meeting

established goals and objectives;

- Analyzing management information requirements to develop program

or administrative reporting systems including the systems

specifications, data gathering and analytical techniques, and

systems evaluation methodology;

- Developing new or modified administrative program policies,

regulations, goals, or objectives; developing data required for

use in the management and direction of programs;

- Issuing, maintaining, and controlling final planning and control

documents and their amendments;

- Overseeing programs to determine progress against long-range

plans and determine necessary personnel, funding, and other

resource adjustments. Reviews finished projects, in conjunction

with team, to determine changes necessary to meet long-range

objectives and recommends extensive changes and improvements in

operations to more adequately meet objectives.Experience refers to paid and unpaid experience, including volunteer

work done through National Service programs (e.g., Peace Corps,

AmeriCorps) and other organizations (e.g., professional;

philanthropic; religious; spiritual; community, student, social).

Volunteer work helps build critical competencies, knowledge, and

skills and can provide valuable training and experience that

translates directly to paid employment. You will receive credit for

all qualifying experience, including volunteer experience.You must:

- Meet all qualification requirements, including education if

applicable to this position, subject to verification at any

stage of the application process; and

- Meet all applicable Time in Grade requirements (current federal

employees must have served 52 weeks at the next lower grade or

equivalent grade band in the federal service) by 10/24/2019.The Office of Personnel Management (OPM) must authorize employment

offers made to current or former political appointees. If you are

currently, or have been within the last 5 years, a political

Schedule A, Schedule C, Non-career SES or Presidential Appointee

employee in the Executive Branch, you must disclose this information

to the Human Resources Office.Background Investigation: U.S. Customs and Border Protection

(CBP) is a federal law enforcement agency that requires all

applicants to undergo a thorough background investigation prior to

employment in order to promote the agency's core values of

vigilance, service to country, and integrity. During the screening

and/or background investigation process, you will be asked questions

regarding any felony criminal convictions or current felony charges,

the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD,

methamphetamines, ecstasy), and the use of non-prescribed controlled

substances including any experimentation, possession, sale, receipt,

manufacture, cultivation, production, transfer, shipping,

trafficking, or distribution of controlled substances. For more

information visit this link.Agency Career Transition Assistance Program (CTAP) Eligibles: If

you have never worked for the Federal Government, you are not CTAP

eligible. Information about CTAP eligibility can be found here.

You must submit the supporting documents listed in the "Required

Documents" section of this announcement. In addition, to be

considered well qualified under CTAP, you must possess the

knowledge, skills and abilities and/or competencies clearly

exceeding the minimum requirements of the position. This will be

measured by a score of 85 or higher.EducationPlease see the Qualifications and Required Documents sections for

more information if education is applicable to this position.Additional informationThis position is not covered under the bargaining unit.Financial Disclosure is required.Telework may be available on a regular recurring or situational

basis.Supervisory Probationary Period: You may be required to serve an

18 month probationary period upon appointment and complete a

supervisory training course within 12 months of assignment.Supervisory Training: All newly appointed, first-time CBP

Supervisors are required to complete mandatory training. The

training will be scheduled by the Office of Training and Development

within the first 90 days of appointment. The duration of the

training will include (SLT three (3) weeks, of in residence training

in Harpers Ferry, WV.

Note: This training may be waived if previously completed.CBP uses E-Verify, an internet-based system, to confirm the

eligibility of all newly hired employees to work in the United

States. Learn more about E-Verify including your rights and

responsibilities.Every individual receives a fair opportunity throughout the federal

recruitment and hiring process. Learn more here.Follow U.S. Customs and Border Protection on Twitter

@CustomsBorderThe Department of Homeland Security encourages persons with

disabilities to apply, to include persons with intellectual, severe

physical or psychiatric disabilities, as defined by 5 CFR §

213.3102(u), and/or Disabled Veterans with a compensable

service-connected disability of 30 percent or more as defined by 5

CFR § 315.707. Veterans, Peace Corps/VISTA volunteers, and persons

with disabilities possess a wealth of unique talents, experiences,

and competencies that can be invaluable to the DHS mission. If you

are a member of one of these groups, you may not have to compete

with the public for federal jobs. To determine your eligibility for

non-competitive appointment and to understand the required

documentation, click on the links above or contact the Servicing

Human Resources Office listed at the bottom of this announcement.How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the

qualifications above.Applicants will only be considered for the Eligibilities for which

they claim in the job questionnaire AND must provide the supporting

documentation. Applicants will not be considered for Eligibilities

for which they did not claim, regardless of the documentation

submitted with the application.

https://apply.usastaffing.gov/ViewQuestionnaire/10628406We will review your resume and supporting documentation to ensure

you meet the basic qualification requirements. If you meet the

minimum qualifications, your experience, education and training will

be rated using an online self-assessment questionnaire based on the

competencies and/or knowledge, skills, and abilities listed below.

You will receive a score ranging from 70-100 based on your

responses. Your entire application package will then be reviewed.

The final determination will be based on all the information

provided in your application package.If you are best qualified, you may be referred to the hiring manager

for consideration and may be called for an interview. To preview the

job questionnaire, see

https://apply.usastaffing.gov/ViewQuestionnaire/10628406Knowledge, Skills, Abilities and Other Characteristics

(KSAOs):Candidates who meet the minimum qualification requirements

are required to possess certain Knowledge, Skills, Abilities, or

Other Characteristics (KSAOs) to successfully perform the functions

of this position. Candidates will be asked to demonstrate their

attainment of these KSAOs in their resume. The KSAOs are:

Knowledge of management principles, practices, and methods;

Knowledge of analytical and evaluative methods and techniques;

and mastery of advanced management and organizational principles

and practices in order to assess program development and

execution, to improve organizational effectiveness and

efficiency, and to evaluate CBP/OT's long and short-range

projects.

Skills to organize and coordinate thorough, systematic,

professional efforts to meet complex planning needs and

unanticipated requirements and to provide written and oral

reports, with conclusions, alternatives and recommendations, on

policies, projects or studies for CBP.

Ability to plan, organize a direct team and task force efforts

across organizational lines, including the ability to monitor

progress to ensure that realistic objectives and milestones are

established, to clearly assign responsibilities, and to get

mission requirements accomplished in a timely manner.

Background checks and security clearanceSecurity clearanceNot RequiredDrug test requiredNo- Required Documents

Your resume: A resume describing your job-related

qualifications is required and will be used for the purpose of

reviewing your qualifications and determining what training, if

any, would be required when placed. A resume in English is

required. It must contain your full legal name, address, phone

number, complete work history including a detailed description

of your duties, the dates you performed those duties (MM/DD/YY),

your hours worked per week, job title, as well as series, grade,

and salary (if applicable). NOTE: Resumes stored on USAJOBS will

not automatically carry over to this announcement. You must

upload your resume and any other applicable supporting

documentation.

Your responses to the job questionnaire:

https://apply.usastaffing.gov/ViewQuestionnaire/10628406

Are you a current or former federal employee? ALL CURRENT

AND FORMER FEDERAL EMPLOYEES MUST SUBMIT THE MOST RECENT COPY OF

THEIR SF-50 (Notification of Personnel Action) showing

competitive status: Tenure 1 or 2 in Block 24 and Position

Occupied 1 in Block 34. Additionally, applicants should also

submit a SF-50 reflecting the highest grade held on a permanent

basis in the competitive service or the full performance level

of your current position, whichever is higher, AND a SF-50 to

support having met the time-in-grade requirement of having

served 52 weeks at the grade level (or equivalent) below the

grade level(s) for this position. Current CBP Employees are

encouraged, but not required, to submit an SF-50(s) for CBP

experience; however, additional SF-50(s) are required when using

federal experience outside of CBP to receive credit towards the

requirements above.

Are you claiming special priority selection rights under the

Agency Career Transition Assistance Program (CTAP)? You must

submit a separation notice; your most recent SF-50 (noting your

current position, grade level and duty location); a current (or

last) performance rating of record of at least fully successful

or equivalent; an agency certification that you cannot be placed

after injury compensation has been terminated; an OPM

notification that your disability annuity has been terminated;

or a Military Department of National Guard Bureau notification

that you are retired under 5 U.S.C. 8337(h) or 8456.

Veterans' preference points are not applicable to Merit

Promotion announcements.

Are you a current or former political Schedule A, Schedule C,

Non-career SES or Presidential Appointee employee? Submit a

copy of your applicable SF-50, along with a statement that

provides the following information regarding your most recent

political appointment:

Position title

Type of appointment (Schedule A, Schedule C, Non-career SES,

or Presidential Appointee)

Agency

Beginning and ending dates of appointment

- BenefitsReview our benefits- How to ApplyPlease upload your resume under "Resume" and any other applicable

supporting documents mentioned above under the appropriate Document

Type. If your Document Type is not listed, upload as "Other."You may be asked to provide a copy of your recent performance

appraisal and/or incentive awards. Consideration will be given to

performance appraisals and incentive awards as an indication of

quality prior experience, no points will be assigned.DHS offers competitive salaries and an attractive benefits package,

including: health, dental, vision, life, and long-term care

insurance; retirement plan; Thrift Savings Plan [similar to a

401(k)]; Flexible Spending Account; Employee Assistance Program;

personal leave days; and paid federal holidays. Other benefits may

include: flexible work schedules; telework; tuition reimbursement;

transportation subsidies; uniform allowance; health and wellness

programs; and fitness centers. DHS is committed to employee

development and offers a variety of employee training and

developmental opportunities. For more information visit this

link. Disabled veteran leave will be available to any Federal

employee hired on or after November 5, 2016, who is a veteran with a

service-connected disability rating of 30 percent or more.Applying to this announcement certifies that you give permission for

DHS to share your application with others in DHS for similar

positions.View common definitions of terms in this announcement.To begin your online application, click "Apply Online" to create

a USAJOBS account and follow the prompts or log in to your existing

account. Your application packet must include a completed assessment

questionnaire, a resume, and any applicable and/or required

supporting documentation. Please see the "Required Documents"

section below for additional information. All application materials,

including transcripts, must be in English.If you are unable to apply online or need to submit a document you

do not have in electronic form, visit this link for more

information regarding an Alternate Application process.Applications and supporting documentation will not be accepted by

mail or email. The address below is for inquiries only. You may

apply more than once, but the most recent application is the only

one that will be used. You must submit your resume, your online

questionnaire, and any supporting documents by 11:59 PM Eastern Time

on 10/24/2019.It is your responsibility to verify that any information entered

or uploaded is received and is accurate. Human Resources will not

modify or change any part of your application. Determining your

eligibility and qualifications is dependent on the supporting

documentation and information provided, which may impact your

referral for further consideration. If a document is not legible,

you will not be able to view it in your application and you must

again upload it by the closing date.Agency contact informationCBP Hiring CenterPhone952-857-2932EmailCBPhiring-applicantinquiry@cbp.dhs.govAddressOffice of Trade

Please read entire announcement

Please apply online

Washington, DC 20229

USLearn more about this agencyNext stepsGS Salary: Visit this link to view the locality pay tables

by geographic area. If you do not see your geographic area listed,

select the "Rest of United States" pay table.The open period for this job opportunity announcement may be

extended to allow for a sufficient applicant pool.Once the job opportunity announcement has closed, we will assess

your experience and training, identify the best qualified

applicants, and refer those applications to the hiring manager for

further consideration and interviews. You will be notified by email

after each of these steps has been completed. Stay informed of

changes to your application status by signing up for automatic email

alerts with your USAJOBS account. If you are referred, you will

receive a final notification of the disposition of the announcement.

We expect to make a tentative job offer within 60 days after the

close of the announcement. If you are selected, we may conduct a

suitability/security background investigation.Additional selections may be made beyond the total number of

vacancies specified using this vacancy announcement. Further

selections may also be made for additional organizational divisions

and/or units within the duty location(s) listed above.If you receive a conditional offer of employment for this position,

you will be required to complete an Optional Form 306

(Declaration for Federal Employment), and to sign and certify the

accuracy of all information in your application, prior to entry on

duty. False statements on any part of the application may result in

withdrawal of offer of employment, dismissal after beginning work,

fine, or imprisonment.Any offers of employment made pursuant to this announcement will be

consistent with all applicable authorities, including Presidential

Memoranda, Executive Orders, interpretive U.S. Office of Management

and Budget (OMB) and U.S. Office of Personnel Management (OPM)

guidance, and Office of Management and Budget plans and policies

concerning hiring. These authorities are subject to change.- Fair & TransparentThe Federal hiring process is setup to be fair and transparent.

Please read the following guidance.Equal Employment Opportunity PolicyThe United States Government does not discriminate in employment on

the basis of race, color, religion, sex (including pregnancy and

gender identity), national origin, political affiliation, sexual

orientation, marital status, disability, genetic information, age,

membership in an employee organization, retaliation, parental

status, military service, or other non-merit factor.

Equal Employment Opportunity (EEO) for federal employees & job

applicants

Reasonable Accommodation PolicyFederal agencies must provide reasonable accommodation to applicants

with disabilities where appropriate. Applicants requiring reasonable

accommodation for any part of the application process should follow

the instructions in the job opportunity announcement. For any part

of the remaining hiring process, applicants should contact the

hiring agency directly. Determinations on requests for reasonable

accommodation will be made on a case-by-case basis.A reasonable accommodation is any change to a job, the work

environment, or the way things are usually done that enables an

individual with a disability to apply for a job, perform job duties

or receive equal access to job benefits.Under the Rehabilitation Act of 1973, federal agencies must provide

reasonable accommodations when:

An applicant with a disability needs an accommodation to have an

equal opportunity to apply for a job.

An employee with a disability needs an accommodation to perform

the essential job duties or to gain access to the workplace.

An employee with a disability needs an accommodation to receive

equal access to benefits, such as details, training, and

office-sponsored events.

You can request a reasonable accommodation at any time during the

application or hiring process or while on the job. Requests are

considered on a case-by-case basis.Learn more about disability employment and reasonable accommodations

or how to contact an agency.Legal and regulatory guidance

Financial suitability

Social security number request

Privacy Act

Signature and false statements

Selective Service

New employee probationary period

This job originated on www.usajobs.gov. For the full announcement and to

apply, visit www.usajobs.gov/GetJob/ViewDetails/548876800. Only resumes

submitted according to the instructions on the job announcement listed

at www.usajobs.gov will be considered.