Receptionist

Job Description

Essential Functions:

Primary function is to answer and direct all incoming calls. Greet and direct incoming foot traffic as needed. Assure the readiness of the reception area for each working day. Provide exceptional customer service to both internal and external customers Oversees the maintenance reception area and equipment Master multiple office systems including the phone system, conference room technology, etc. Coordinates the pick-up and delivery of all mail services (FedEx, UPS, etc.), as well as, maintain and update mail machine, as needed Responsible for the facilities day-to-day operations, such as sorting and distributing mail Liaise with facility management vendors, including cleaning, catering, and security services To be polite and courteous at all times to visitors and other company staff and deal with their requests efficiently both face to face and over the telephone . Completes all other duties as assigned

Competencies:

Excellent telephone skills and office etiquette Understands and interprets complex information related to both abstract and technical office responsibilities Listens well and quickly processes verbal communication Stays flexible and organized Exceptional verbal, written and listening skills Confidently communicates clearly Proven to be detailed focused and a self-starter Proficient using computers for a variety of tasks Maintain a high level of discretion and ethical conduct Customer/Client focused Ability to prioritize requests effectively Warm outgoing personality Team player

Qualifications

Proven experience as a receptionist or in a similar office administration type of role Knowledge of office administrator responsibilities, systems, and procedures Proficiency with MS Office High school diploma, or GED Prior experience with a switchboard Working knowledge of mail processes such as postage machine, FedEx and UPS

Additional Information

Wayman provides equal employment opportunities to all employees and applicants for employment, without regard to race, color, religion, creed, gender, national origin, age, martial or veteran status, sexual orientation, or the presence of handicaps or disabilities.

All your information will be kept confidential according to EEO guidelines.