Job Details

ID #3842586
Estado Delaware
Ciudad Delaware
Full-time
Salario USD TBD TBD
Fuente Delaware
Showed 2020-05-02
Fecha 2020-04-30
Fecha tope 2020-06-29
Categoría Apoyo técnico
Crear un currículum vítae

IT Consultant / Field Technican Needed (Wilmington)

Delaware, Delaware 00000 Delaware USA

Vacancy caducado!

SUMMARY :

We one of the fastest growing MSPs in the region. We provide remote and onsite support for clients in many different industries with a typical size of 5-500 users.

We are looking for mid to high level tech staff that enjoy the challenges of working in a fast paced environment. We are looking for team members who are well rounded, with a wide exposure to various technologies. A successful candidate will have exposure in everything from help desk support to server migrations.WE ARE LOOKING FOR EXPERTS WHO EXCEL IN CUSTOMER SERVICE AND IT SUPPORT

We are looking for someone to join our team as a technology consultant. This position will involve remote support and onsite support (company car provided) for clients across Delaware and MarylandEssential Duties and Responsibilities :

Design, implement, and support core networks: WAN and LAN connectivity, routers, firewalls, and security

Design and implement disaster recovery solutions

IT support relating to issues with the internal systems and network infrastructure

Support of Microsoft technologies: Windows Server, Exchange, SQL, SharePoint, etc.

Support services for virtualization technologies: VMware, Citrix, and Hyper-V

Remote access solution support: VPN, Remote Desktop Services, and CitrixAdditional Duties and Responsibilities :

Ability to work in a team and communicate effectively

Business awareness: specific knowledge of the customer and how IT relates to their business strategy and goals

Document internal processes and procedures related to duties and responsibilities

Review IT publications and online materials to remain up-to-date with current and future technologies emerging in the industry

Knowledge, Skills, and/or Abilities Required:

To perform this job successfully you must have the ability to work in an extremely fast paced environment and complete all assigned tasks in a timely manner. It is critical that you are able to think quickly on your feet and make accurate assessments of technology issues and resolve them effectively. . Some of these additional skills and certifications will be an asset.

Professional IT Certifications, such as: Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, SonicWall CSSA, Cisco CCNA, or VMware VCP

Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care

Diagnosis skills of technical issues

Ability to multi-task and adapt to changes quickly

Technical awareness: ability to match resources to technical issues appropriately

Service awareness of all organization's key IT services for which support is being provided

Understanding of support tools, techniques, and how technology is used to provide IT services

Self-motivated with the ability to work in a fast moving environment Experience with ConnectWise and Kaseya preferred but not required.

Vacancy caducado!

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