Vacancy caducado!
Do you have a passion for making a difference in someones life? Are you looking for an opportunity to use your skills, experience and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged? Are you goal driven? Then the Supervisor/Team Lead position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team.
As the Supervisor/Team Lead, you will provide leadership and direction to team members at the American Job Center Locations and provide excellent customer service to internal and external participants. Oversee participant files, ensure participant confidentiality and ensure contract regulations are adhered to on a daily basis.
Successful Elements:
Oversee assigned team at the American Job Centers in the North Central Region
Ensure team and program resources are being utilized appropriately
Establish professional working relationships with partners and community organizations
Maintain accurate participant tracking information
Attend required meetings and apprise team of discussions held at these meetings
Address human resource and team concerns
Provide positive vision for required changes during program operation
Utilize positive communication techniques to resolve issues
Communicate with team members to incorporate appropriate concepts/suggestions
Analyze and understand labor market information
Report directly to Assistant Director and communicate performance, success and challenges during weekly check-ins
Manage relationships with community partners and services providers
Ensure team member compliance with contract goals and WIOA and JFES regulations and guidelines
Perform performance reviews and appraisals for team members and provide feedback and guidance
Monitor team performance and report outcomes to CWP
Other duties as assigned
Experience and Skills
Previous experience managing a comprehensive team
Skills and experience in providing career and workforce development assistance
Proficient in Microsoft Office applications
Must have notable experience in team-oriented environment
Able to converse with a wide range of professionals and demonstrate a positive professional attitude
Prior demonstrated ability in the Essential Functions listed above
Bachelors degree or Associates degree and three years of work experience in case management/human services or related experience
Bring your expertise to EDSI where you will be able to live our values every day: show up, smile and support!
Apply: https://edsisolutions.atsondemand.com/#/jobDescription/691050/Team%20Lead
Vacancy caducado!