Technical Support Associate Analyst - Evernorth Health Services

The mission of the Technology Operations organization is to provide desktop build services for colleagues across both physical offices and a remote workforce while delivering the best possible experience to our colleagues. We are looking for a Technical Support Associate Analyst to join the Technology Operations team. You will be responsible for ensuring an outstanding level of customer service and possess advanced technical knowledge. The Technical Support Associate Analyst will install, configure, troubleshoot, and repair computer workstations while monitoring performance, diagnosing and resolving problems. You will provide accurate, timely and creative solutions to customer's computer and network problems while adhering to standard Technology practices and techniques.