Job Details

ID #3431158
Estado Colorado
Ciudad High rockies
Full-time
Salario USD TBD TBD
Fuente Colorado
Showed 2020-02-20
Fecha 2020-02-20
Fecha tope 2020-04-20
Categoría Servicio al cliente
Crear un currículum vítae

Year Round Front Desk Role Available (Steamboat Springs)

Colorado, High rockies 00000 High rockies USA

Vacancy caducado!

Steamboat Resorts by Vacasa is seeking a year round front desk agent for our Timber Run property!

Vacasa is seeking a hard-working, energetic employee who is passionate about delivering on the promise of excellence in customer service. By providing personalized attention to our guests and owners, you will help us maintain our quickly growing portfolio of vacation homes.

What you’ll do

-Act as the first point of contact for our guests, vendors, and, occasionally, our owners within a local management office

-Be responsible for taking incoming phone calls, occasional outbound calls, and responding to emails or chats on a daily basis from guests who have questions or concerns about a reservation, statement or other concern

-Assist with the creation and delegation of maintenance and housekeeping tickets (If applicable)

-Verify unit availability to assist with scheduling vendor or realtor visits

-Meet and maintain Vacasa standards and metrics such as guest satisfaction, accuracy, efficiency, and inquiry conversion to reservations

-Build and maintain business relationships and open lines of communication with other internal support teams

Skills you’ll need

-Technical computer skills required on all forms of hardware - laptops, tablets and mobile devices

-Professional in all forms of communications such as email, phone calls, video calls and texts

-Strong attention to detail

-Prior hospitality experience preferred

-Availability to work Sunday through Saturday, early mornings and evenings as needed

What you’ll get

Health/dental/vision insurance—100% coverage option

401K retirement savings plan with up to a 6% company match

Employee Assistance Programs

Vacation time

Paid sick leave and holidays

Career advancement opportunities

Employee discounts

All the equipment you’ll need to be successful

Great colleagues and culture

For all job requirements, and to apply, please visit https://www.vacasa.com/careers/positions/?ghjid=2059580!

Vacancy caducado!

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