Business Development Director

POSITION SUMMARY:

Business Development Directors provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. As senior members of the service team, through regular interactions with clients, individuals in this role build trusted relationships. Leading with a client first mindset, a successful candidate for this role will have strong interpersonal skills and their focus will be on delivering an exceptional client experience. In supporting Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams, this role will lead all areas of service level business development including digital marketing, portfolio holdings and/or proposal tools and financial planning.

DUTIES and RESPONSIBILITIES:

Cultivating relationships with business partners and colleagues internally and externally

Supporting the FA/PWA/team in enhancing new and existing client relationships through an exceptional client experience

Assisting the FA/PWA/team in developing and delivering against their client service model, including preparing for regular meetings as well as tracking follow-ups

Assisting the FA/PWA/team in developing and executing against their business plan and strategies to support it, partnering closely with other market stakeholders such as Practice Strategy Consultants, Business Development Managers and Branch Management

Proactively identifying business development and client segmentation opportunities using firm-approved systems (e.g., leveraging internal tools like Next Best Action and Analytics Hub) and share with FA/PWA team to gather feedback and take direction on any next steps

At the direction of FA/PWA/team, executing against all clerical elements of digital and in-person marketing strategies including conferences and seminars or webinars, websites, social media and regular email connectivity

At the direction of the client and/or FA/PWA/team, preparing and reviewing various client reports or financial plans from firm-approved systems for existing or prospective clients

At the direction of the client and/or FA/PWA/team, assisting with research using firm-approved systems

At the request of FA/PWA/team, participating in existing client and/or prospective client meetings, representing the service lens

Focusing with the FA/PWA/team and other business partners to optimize business practice efficiencies

If the FA/PWA/team are engaged with corporate relationships, may be supporting clerical activities such as disseminating trading window information, assisting with employee stock purchase plan (ESPP) allocations, preparing disqualifying disposition reporting and performing various reconciliation and/or reporting functions as examples using firm-approved systems at the request of the FA/PWA/team.

Participating in firm initiatives (e.g., training or education programs), special projects and/or other duties directed by local management

Remaining current on all policies, procedures and new platforms