Vacancy caducado!
Bikes Make Life Better designs and operates world-class bicycle programs for large organizations that have a strong commitment to sustainable transportation. We run a robust bike program for a high-tech company headquartered in Menlo Park, CA with several on-campus bike shops and planned expansion in 2020. We are seeking a Bike Shops Manager to lead the team of mechanics who run this service.
The Bike Shops Manager is an experienced people manager, with outstanding communication, collaboration and customer service skills. This individual manages a team of Bikes Make Life Better mechanics, coordinating efforts with the larger bike team and with the client.
If youre passionate about managing a high functioning team and like the idea of putting more people on bikes, this could be the right career move for you! This is a full-time, exempt position, weekdays mainly, with occasional weekend responsibilities.
Duties and responsibilities include:
Manages bike shops operation with ultimate responsibility for meeting client and team needs
Directly manages a staff of mechanics in multiple locations
Oversees hiring and on-boarding for all bike shop staff in collaboration with the Warehouse Manager and General Manager
Manages reviews, raises, advanced training, and promotions for all bike shop staff
Oversees scheduling and PTO requests from all staff
Responsible for bike shops budget, expenses, ordering and receiving to meet client/team needs and to stay within budget
Develops and directs a comprehensive retail, demo, and sales program that can be scaled and implemented across campus at multiple locations
Collaborates with Programs Manager on programs, events, classes and clinics that develop more regular bike commuters
Monitors and responds to customer feedback regarding campus bike shops via internal tracking and communications platforms
Provides weekly reports to General Manager and client Transportation team on current campus bike metrics bike shops staff
Collaborates with Operations Manager and Transportation team to assess needs and improve campus bike infrastructure
Reports monthly on Shops finances to General Manager
Minimum qualifications include:
Minimum 3-5 years people management experience with proven ability to manage a high functioning team
Ability to effectively present information and respond to questions from management, team members, suppliers and others
Detail-oriented with strong organizational and prioritization skills
Good time management, budget management and multi-tasking skills
Team player with good communication skills
Fluency with Google Drive and MS Suite, plus comfort with communication and collaboration platforms
High level of comfort/knowledge with various communication modes, including email, chat, messaging, systems.
Passion for bikes as transportation
Bike Shop management a plus
Experience working in a complex corporate environment a plus
Electric bike experience a plus
Compensation:
Our compensation package includes:
Salary commensurate with experience
Health, dental, vision, 401K with 4% matching, PTO, industry discounts
Bikes Make Life Better is proud to be an equal opportunity employer that is committed to a diverse workforce. Women and people of color are strongly encouraged to apply. We offer a competitive salary and benefits package, along with great perks.
Please tell us about yourself.
Q: Why do you like bikes and bike commuting?
Q: What specifically interests you about this position?
Q: Why would you be good at it?
Q: How did you hear about this position?
Vacancy caducado!