Job Details

ID #2874668
Estado California
Ciudad San francisco bay area
Full-time
Salario USD TBD TBD
Fuente California
Showed 2019-11-16
Fecha 2019-11-16
Fecha tope 2020-01-15
Categoría Empresa/mgmt
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Bike Shops Manager (menlo park)

California, San francisco bay area 00000 San francisco bay area USA

Vacancy caducado!

Bikes Make Life Better designs and operates world-class bicycle programs for large organizations that have a strong commitment to sustainable transportation. We run a robust bike program for a high-tech company headquartered in Menlo Park, CA with several on-campus bike shops and planned expansion in 2020. We are seeking a Bike Shops Manager to lead the team of mechanics who run this service.

The Bike Shops Manager is an experienced people manager, with outstanding communication, collaboration and customer service skills. This individual manages a team of Bikes Make Life Better mechanics, coordinating efforts with the larger bike team and with the client.

If youre passionate about managing a high functioning team and like the idea of putting more people on bikes, this could be the right career move for you! This is a full-time, exempt position, weekdays mainly, with occasional weekend responsibilities.

Duties and responsibilities include:

Manages bike shops operation with ultimate responsibility for meeting client and team needs

Directly manages a staff of mechanics in multiple locations

Oversees hiring and on-boarding for all bike shop staff in collaboration with the Warehouse Manager and General Manager

Manages reviews, raises, advanced training, and promotions for all bike shop staff

Oversees scheduling and PTO requests from all staff

Responsible for bike shops budget, expenses, ordering and receiving to meet client/team needs and to stay within budget

Develops and directs a comprehensive retail, demo, and sales program that can be scaled and implemented across campus at multiple locations

Collaborates with Programs Manager on programs, events, classes and clinics that develop more regular bike commuters

Monitors and responds to customer feedback regarding campus bike shops via internal tracking and communications platforms

Provides weekly reports to General Manager and client Transportation team on current campus bike metrics bike shops staff

Collaborates with Operations Manager and Transportation team to assess needs and improve campus bike infrastructure

Reports monthly on Shops finances to General Manager

Minimum qualifications include:

Minimum 3-5 years people management experience with proven ability to manage a high functioning team

Ability to effectively present information and respond to questions from management, team members, suppliers and others

Detail-oriented with strong organizational and prioritization skills

Good time management, budget management and multi-tasking skills

Team player with good communication skills

Fluency with Google Drive and MS Suite, plus comfort with communication and collaboration platforms

High level of comfort/knowledge with various communication modes, including email, chat, messaging, systems.

Passion for bikes as transportation

Bike Shop management a plus

Experience working in a complex corporate environment a plus

Electric bike experience a plus

Compensation:

Our compensation package includes:

Salary commensurate with experience

Health, dental, vision, 401K with 4% matching, PTO, industry discounts

Bikes Make Life Better is proud to be an equal opportunity employer that is committed to a diverse workforce. Women and people of color are strongly encouraged to apply. We offer a competitive salary and benefits package, along with great perks.

Please tell us about yourself.

Q: Why do you like bikes and bike commuting?

Q: What specifically interests you about this position?

Q: Why would you be good at it?

Q: How did you hear about this position?

Vacancy caducado!

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