Vacancy caducado!
Sr. IT SpecialistWork Location : San Francisco, CA 94158Duration : 12 monthsSummary:Implements, monitors and provides technical support of customer laboratory environments, typically integrated with instrumentationAdministers and assures connectivity of customers Operating System based platformsWorks with Lab managers/ Key lab users to manages Lab Computing aspects of On-boarding, retirement and relocation of equipmentImplements Windows based security, including but not limited to: the lab environment and customers¿ needsAnalyzes, identifies, and implements upgrades and/or solutions to improve the overall support of the desktop platform in a timely mannerEnsures adherence to clients corporate policies through periodic reporting and compliance programsActs as the technical support contact for field service engineers and external vendors, but not limited to, on-boarding, retiring, troubleshooting client instrument and information technology issuesSupports management in the development and implementation of training initiatives for Services personnelDocument procedures, policies, troubleshooting and best practicesCreate and maintain a physical inventory of lab equipment, PC¿s, software and any other information pertinent to the environmentResponds to Lab software/hardware related inquiriesEscalates IT issues that are not resolved via regularly identified support channels.Shares technical and process updatesIdentifies more critical and less critical activities and tasks; adjusts priorities when appropriate.Takes advantage of available resources (individuals, processes, departments, and tools) to complete work efficiently.Ensures that required equipment and/or materials are in appropriate locations so that own and others¿ work can be done effectively.Effectively allocates own time to complete work; coordinates own and others¿ schedules to avoid conflicts.Skills/Knowledge Required:Strong communication skillsProjects strong positive presence with customers and senior managementExperience preferably supporting Research lab environmentPharmaceutical or bio-technology sector experience is a major assetWin 7, Win 10 Operating systems platform TroubleshootingMicrosoft Office 2013 and O365, Skype for businessMcAfee antivirusSymantec Management / Altiris or SCCM software deployment & management toolRemote desktop / TeamViewerCisco AnyConnect / VPNWhy Kelly ® ?With Kelly, you’ll have direct connections to leading IT organizations in the best companies aroundthe globe—offering you the chance to work on some of today’s most intriguing, innovative and high-visibility projects. In a field where change is the only constant, our connections and opportunitieswill help you take your career exactly where you want to go. We work with 95 of the Fortune 100™companies, and more than 3,000 IT hiring managers turn to us each year to access the best talent:people like you.Last year we found 8,000 opportunities for IT professionals. Let us help advance your careertoday.AboutKelly Services ®As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter .Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.
Vacancy caducado!