Vacancy caducado!
Leading golf technology company has an immediate opening for a Technical Support Representative to join their Technical Service Team.
This position will require experience in the golf industry and/or someone who can offer an understanding of the physics of golf.
Support Responsibilities:
- Work with end users to troubleshoot and resolve technology and software issues over the telephone, through email, and via a web-based remote desktop control tool.
- Work with customers and manufactures to organize returns and any replacement or repairs.
- Manage incoming repair inventory as well as exchange/loaner device inventory.
Required Skills/Knowledge:
- Strong verbal and written communication skills.
- Ability to quickly assess client requests and identify solutions.
- Strong customer-focused orientation.
- Attention to detail
Additional Knowledge/Skills/Education (Preferred):
- Strong working knowledge of MS Windows 7 Operating Systems and newer.
- Previous computer or customer support experience.
- Golf knowledge- related to standard data and physics of Golf
- College level education
- Working knowledge of Android, iOS, database usage, and audio visual setup.
Hours are Mon-Fri, 8:00 am - 5:00 pm for training. Once trained hours will be 9:00 am - 6:00 pm.
Qualified candidates please submit your resume as a Word document (preferred) for immediate consideration
Vacancy caducado!