Job Details

ID #2461415
Estado California
Ciudad San diego
Full-time
Salario USD TBD TBD
Fuente California
Showed 2019-06-22
Fecha 2019-06-18
Fecha tope 2019-08-17
Categoría Apoyo técnico
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Technical Service Representative - for golf enthusiast (Scripps Ranch)

California, San diego 00000 San diego USA

Vacancy caducado!

Leading golf technology company has an immediate opening for a Technical Support Representative to join their Technical Service Team.

This position will require experience in the golf industry and/or someone who can offer an understanding of the physics of golf.

Support Responsibilities:

- Work with end users to troubleshoot and resolve technology and software issues over the telephone, through email, and via a web-based remote desktop control tool.

- Work with customers and manufactures to organize returns and any replacement or repairs.

- Manage incoming repair inventory as well as exchange/loaner device inventory.

Required Skills/Knowledge:

- Strong verbal and written communication skills.

- Ability to quickly assess client requests and identify solutions.

- Strong customer-focused orientation.

- Attention to detail

Additional Knowledge/Skills/Education (Preferred):

- Strong working knowledge of MS Windows 7 Operating Systems and newer.

- Previous computer or customer support experience.

- Golf knowledge- related to standard data and physics of Golf

- College level education

- Working knowledge of Android, iOS, database usage, and audio visual setup.

Hours are Mon-Fri, 8:00 am - 5:00 pm for training. Once trained hours will be 9:00 am - 6:00 pm.

Qualified candidates please submit your resume as a Word document (preferred) for immediate consideration

Vacancy caducado!

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