Recruitment Operations Manager - Homecare

The Recruiter Operations Manager (ROM) is responsible for leading and overseeing a team of Recruiters and Client Coordinators while contributing to the professional development of each individual through consistent delivery of one-on-one support and team coaching. The Recruiter Operations Manager will build, relative to growth and opportunity, a qualified team of healthcare recruiters and will be accountable for hiring, training, and supervising respective team members. In this role, the Recruiter Operations Manager will evaluate the performance of Recruiters and Client Coordinators, prepare reports, drive referrals, improve customer support, and improve key metrics including recruitment activity, hiring trends, caregiver retention, increasing client fill rate, reducing overtime, and ensuring accuracy of patient and caregiver schedules in the system of record. The Recruiter Operations Manager is an integral force in motivating the recruitment team and driving the overall vision and culture of the company.