Vacancy caducado!
GID is a privately-held, diversified, and fully integrated real estate organization founded in 1960 that employs over 800 real estate professionals in multiple offices throughout the United States (including over 130 employees in the Headquarters Office in Boston). GID's portfolio currently consists of 96 stabilized multifamily properties totaling 26,888 apartment homes (including over 700,000 square feet of commercial and retail space) located in 14 states. In addition, the firm has under active development 19 multifamily properties totaling 5,806 apartment homes located in 9 states and 2 industrial developments with 727,000 square feet. GID also owns 2.7 million square feet of industrial space in 7 business parks and 490,000 square feet of office space in 3 buildings across 3 states. The company operates nationwide from ten offices located in Boston, MA; New York, NY; Washington, DC; San Francisco, CA; Orange County, CA; Atlanta, GA; Dallas, TX; Houston, TX; Denver, CO; and Waltham, MA.
We are looking for a Property Management Part-Time Applications Support Technician to join our team at GID! Apply online!
This position can be located in the one of the following regional offices, or possibly a remote office: San Francisco, CA; Orange County, CA; or Denver, CO. The position is a part-time, job sharing position with two possible shifts: 12pm - 5pm PST or 12pm - 6pm MT (with 1 hour unpaid lunch break), Monday through Friday. Returning veterans and military spouses with relevant experience are welcome to apply!
ESSENTIAL DUTIES AND RESPONSIBILITIES: Yardi knowledge is essential.Primary responsibility is to provide timely Tier1, Yardi and other multi-family software technical support to end users via email, phone, Service Pro and/or other remote methods for all residential property systems applications in use. Primary functions include:Address and respond to customer inquiries on organizational products and services, including setup, operational functions, troubleshooting, and usability, performance, and customer satisfaction.Documents interactions, including details of inquiries, complaints, comments, and actions taken.Gain familiarity with existing systems to evaluate their effectiveness.Provides assistance in one or all areas of applications testing, design and analysis.Assists in the formulation of procedures and best practices for users of applications. QUALIFICATIONS, SKILLS, and EXPERIENCE :Proficiency in multiple Yardi module is preferred.Experience working in a multi-family real estate environment is preferred.Requires excellent customer services skills.Excellent communication skills, both written and verbal. Ability to articulate recommendations in a clear, concise, and informed manner with end users, other team members, and vendor partners.Self-motivated, capable of independent decision making and prioritization of tasks.Goal oriented.Strong analytical and problem solving abilities.Experience woriking in a multi-family real estate environment is preferred.Experience with property management software and knowledge of Microsoft Office.Familiar with Help Desk software programs, and general understanding of database management, including ability to deal with nonverbal symbolism and a variety of abstract and concrete variables.Regular attendance and a regular work schedule is an essential function of this job.Associates degree from two year college or university; plus 2-4 years related experience and/or training; or equivalent combination of education and experience. Ready to start your career with GID? Apply online! GID is an Equal Opportunity Employer
Vacancy caducado!