Vacancy caducado!
Do you enjoy helping people? Are you a customer service dynamo? We need YOU!Mitchell International is an insurance software and service leader committed to delivering a first-class experience to the customers, partners and markets we serve. We focus on automotive claims management and collision repair services, as well as workers compensation medical and prescription drug management. Mitchell is the fastest growing pharmacy solutions provider to the U.S. property and casualty industry and is rapidly growing its Irvine (UCI Research Park) location. We are seeking several talented individuals to join our Pharmacy Solutions Workers Compensation Customer Service team. Our Pharmacy Service Specialists assist pharmacies, patients and insurance companies with prescription drug processing and claims management.The company offers a competitive compensation and benefits package including health, dental and vision insurance, 401(k), disability protection and tuition reimbursement. Additional benefits include personalized healthcare guidance as well as dependent care and commuter spending accounts.What you will be doing:
Calling out and receiving inbound telephone calls to solve a variety of inquiries and service requests
Entering and maintaining accurate records in our information system with attention to detail
Analyzing and solving customer concerns using established policies and procedures
We promise…there is no marketing or selling involved!
Education: Minimum High School Diploma or GED. Some experience in the health care field and/or a Pharmacy Technician License is a plus; understanding of medical terminology is desired.Qualifications:
Be friendly, professional and upbeat with strong customer service skills
Have basic computer, keyboard and Microsoft office skills
Use clear English verbal communication at all times
Possess strong grammar, sentence structure and written communication
Ability to quickly and accurately organize and manage multiple priorities
Enjoy a team environment with other friendly people!
We provide excellent career growth opportunities in an open, collaborative and engaging professional office environment that includes an onsite gym. Come join us!Mitchell International, an equal opportunity employer, values the diversity of our workforce and the knowledge of our people. Mitchell will not discriminate against an applicant or employee on the basis of race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law.Req ID: 20-10401 Street: 110 Theory Remote position: No
Vacancy caducado!