Vacancy caducado!
Job Description:Position located on-site in Concord, CA – Building DLine of Business Description: The role will support the Global Commercial Implementation team within Treasury Fulfillment and Servicing. Responsibilities include, but are not limited to:
Independently provides account management, client servicing for highly complex accounts, which include highest revenue clients with Commercial Card products and servicing needs.
Researches, analyzes, and resolves a wide range of Commercial Card products and services of varying complexity, some of which have global requirements.
Identifies product and sales specialists and effectively integrates servicing with implementation and operational requirements across departments, other bank divisions, and countries.
Provides relationship management, servicing and technical assistance to resolve complex, unique client requests.
Exercises judgment and discretion with respect to client relationships and problem resolutions.
Understands the end-to-end process and identifies opportunities to initiate client collaboration in the development of product services including recommending new products to the client.
Provides statistical analysis and initiates projects and processes to improve efficiency.
Enterprise Description: Responsible for acting as the primary interface to med/high revenue clients. Responsibility includes leading, directing, and coordinating the implementation of highly complex treasury, cash management, card and/or depository products and services. Provide relationship management, servicing, and technical assistance to internal business partners/vendors in order to ensure a timely and smooth implementation process. Key Responsibilities: Provide a consultative approach to client through implementation; Facilitate internal and external client calls to work through implementation requests utilizing project management and technical skills; Troubleshoot, research, and respond to internal client team requests; Engage key stakeholders throughout the implementation process.QualificationsRequired Skills and Experience
Previous leadership experience required
3-5 yearsCustomer Service experience
Excellent written and verbal communication skills
Intermediate Microsoft Office skills (specifically Excel - filter, sort, v-lookups and pivots)
Ability to work in fast paced environment to drive for results to grow the business, sustain intensity and optimism while focusing on the client
Must be a team player, with ability to work well in a team environment
Desired Skills and Experience
Prior experience with Commercial Card and Large Corporate Card Servicing a plus
Experience with Treasury management and products desired
Cash management products, wholesale operations, and governing regulations preferred
Sharp desk routine and time management skills a plus
Posting Date : 10/22/2019Location :Concord, CA, BUILDING D, 2000 Clayton Rd,
United States
Travel : NoFull / Part-time : Full timeHours Per Week : 40Shift : 1st shiftWeekly Schedule : 1st shift, Monday – Friday 8am to 5pm with flexibility to work additional time based on business neeAssistance for Applicants with DisabilitiesBank of America is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please visit the Applicants with Disabilities page at http://careers.bankofamerica.com/us/applicants-with-disabilities .Diversity & InclusionAt Bank of America, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.Frequently Asked QuestionsNeed to know how to apply online, view a list of your submitted job applications or reset your password? Visit our FAQ at http://careers.bankofamerica.com/us/faq section for answers to these questions and more.
Vacancy caducado!