Vacancy caducado!
Fayetteville, AR The position of the Housekeeper/Houseman is to maximize customer satisfaction by providing neat and clean customer rooms in accordance with Hotel standards.
Responsibilities include:
Ensures customer satisfaction by cleaning customer rooms daily according to operational policies and standards
Removes soiled bed and bath linens and replaces with clean linens as required
Removes accumulated trash and debris from room as required
Cleans bathroom area
Dusts all surfaces
Replenishes promotional materials and literature
Replenishes room amenities
Vacuums rooms as required
Reports unusual circumstances to Housekeeping Department
Reports maintenance requests and replacement orders
Turns in articles left in rooms to Executive Housekeeper for Lost and Found handling
Leaves all customer belongings in stay over rooms unless they have been discarded in the trash
Maximizes job efficiency and neat, orderly appearance by maintaining supply cart and vacuum cleaner
Ensures quality and quantity of the contents of the linen closet by organizing and cleaning it
Ensures safety and maximum security
The Houseperson position is responsible for maintaining the cleanliness and appearance of the hotel and providing customers with quality service in a timely and friendly manner. This position provides clean linen to guest room floors and removes used linen carts and waste containers. Prior experience preferred.
HOUSEMAN/BASIC FUNCTION
Clean and maintain the cleanliness and appearance of the hotel lobby, hallways, public restrooms, offices and public areas of the hotel
Deep cleaning of assigned areas of the hotel including the shampooing of rooms and public areas, window washing, hotel light fixtures, etc.
Clean and maintain the back of the house area
Deliver housekeeping items (hair dryers, ironing boards, irons, etc.) to guest rooms upon request from the front desk when needed
Help housekeeping with removal of laundry off the floors
Check and replenish supplies and cleaning tools
Quickly respond to guest requests in a timely and friendly matter
Follow procedures for entering and leaving guest rooms
Return lost items found in guest rooms, hallways, or back of the house
Follow all company safety and security policies and procedures
Report accidents, injuries, and unsafe work conditions to manager
Follow all company policies and procedures
Ensure uniform and personal appearance is clean and professional
Maintain confidentiality of proprietary information and protect company assets
Welcome and acknowledge all guests according to company standards
Speak with others using clear and professional language
Develop and maintain positive working relationships with others
All other duties as assigned by management
Vacancy caducado!