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Kforce has a client in search of a Collections Representative in Tempe, AZ.Summary:The client is looking for a Collections Representative to perform various collection duties on consumer or mortgage accounts in various stages of risk or performance to effectively reduce delinquency, losses and increase recoveries. A typical Collections Representative may also be responsible for preparing documentation, processing proceeds of sales, and assisting customer with redemptions or reinstatements.Job Responsibilities:
Classify, record, and summarize numerical and financial data to compile and keep financial records, using journals and ledgers or computers
Take all necessary actions to collect payments or charge-off recoveries via predictive dialer or by manual inbound/outbound calls
May initiate and prepare files for repossession, charge-off, NOD and skip trace
Uses various collection systems to update customers' accounts and to send correspondence
Ensure recovered/returned collateral is logged into inventory system
Obtains collateral values through available sources
Identifies and handles problem title situations
Processes sales proceeds and prepares sales packages
Produces all inventory reports
Communicates with various auctions, repossession companies, motor vehicle offices throughout the United States and other departments within Consumer Credit Division
Provides back up for transportation of recovered/returned collateral
Knows, understands, and adheres to Fair Debt Collections Practice Act, Collection Laws, and Fair Credit Reporting Act
Communicates with customers regarding reinstatements, redemptions, and any disputes
Other job duties may include the following: Understands and adheres to Fannie Mae (FNMA), FHA (HUD), Veteran's Administration (VA), and all private mortgage insurer's (PMI) rules and guidelines
High School diploma or GED required; Associate's degree in accounting or related financial discipline preferred
10 years of financial and/or accounting experience required
Ability to assess customer's financial situation for possible referral for loss mitigation
Verbal and written communication skills, attention to detail, and critical thinking
Ability to work independently and manage one's time
Knowledge of federal, state, and company policies, procedures and regulations as related to accounting
Previous experience with computer applications, such as Microsoft Word, Excel and PowerPoint, and any other related software
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.Compensation Type:Hours
Vacancy caducado!