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Product Operations Manager - Dataat CruisePhoenix, AZWe’re Cruise, the self-driving ride-hailing service.We are building the world’s most advanced, all-electric, self-driving cars to safely connect people to the places, things, and experiences they care about. We believe self-driving cars will help save lives, reimagine cities, redefine time in transit, and restore freedom of movement for many.Cruisers have the opportunity to define new ways of working and learn from world-class leaders in their field. This is a place where dreamers and doers can succeed.If you are looking to play a part in making a positive impact in the world by advancing the revolutionary work of self-driving cars, join us. About the Cruise Global Markets Organization:The Global Markets team is responsible for safely running world-class operations for Cruise's fleets of autonomous vehicles. From driving operating cost savings before our vehicles even hit the factory to managing the complexities of daily AV operations that delight our customers (and everything in between), Global Markets oversees all operations needed to execute our technical and business objectives. Our cross-functional team is composed of operators, engineers, business analysts, and MBAs in multiple cities, and we're always looking for people eager to jump in and help us change the world.About the role:The Product Partnerships team enables world-class operations by partnering with Operations and Product to develop and implement internal products to support autonomous vehicle operations. We’re looking for a Product Operations Manager to help improve existing and future autonomous vehicle (AV) operations. In this position, you will work closely with Operations and Product to generate the right data to allow us to track, assess, and improve our operations.Day-to-day responsibilities Include:
Lead high impact data projects to improve AV operations & solve operational shortcomings
Work closely with Product to ensure our operational products generate useful insights
Establish systems, policies, and procedures to maintain data integrity across our products
Utilize Looker, Python, BigQuery, and SQL to create new databases and dashboards for users
Coordinate data product launches for geographically dispersed operating teams
Create and manage a data training program that allows operations to leverage Cruise data
Maintain applicable source of truth technical and feature documentation for our data products
You should apply for this role if you have the following qualifications:
5+ years of experience analyzing and visualizing data
Bachelor’s degree in computer science, mathematics, statistics, engineering, or a related field
Experience using Looker, Tableau and/or other business intelligence tools
Experience developing, maintaining, and communicating reports to management
Proficient in SQL, Python, and Excel
Perks of being a CruiserWhile doing meaningful work is rewarding in itself, we also offer the following programs and benefits to support the extraordinary humans who serve as the backbone in making our self-driving cars go:
Competitive salary and benefits including 401(k) Cruise matching program to help you meet your long-term financial goals
Medical / dental / vision, AD+D and Life
Flexible vacation and company paid holidays
Healthy lunch, snacks, dinner
Paid parental leave & family expansion stipend
Monthly gym stipend
Quarterly offsites & working retreats
On-site massages
State-of-the-art equipment for your work station
Learn more about Life at Cruise through the lens of a Cruiser on our LinkedIn Page.GM Cruise LLC provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, veteran status, or genetics. In addition to federal law requirements, GM Cruise LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Pursuant to applicable laws, we will consider for employment qualified applicants with arrest and conviction records. And if you believe that you will need any type of accommodation, please let us know.Note to Recruitment Agencies: Cruise does not accept unsolicited agency resumes. Furthermore, Cruise does not pay placement fees for candidates submitted by any agency other than its approved partners.
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