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Overview : Primary Role :
Primary Role :
An Assistant General Manager (AGM) is responsible for the overall shift- level operations, guest experience, sales performance and execution of brand excellence in a store.
They are also responsible for responsible for assisting in the growth of annual sales and profit of the store. In the absence of the General Manager (GM), the AGM effectively is the store leader.
AGMs ensure that the store’s appearance as well as each team member’s performance is to company standard and are also responsible for consistently educating and engaging the community and store guests on all of Jamba’s products and services.
Essential Functions :
General
Responsible for maintaining shift operations excellence
Ensures that the store appearance and cleanliness are to Jamba’s standards
Demonstrates exceptional shift leadership behaviors
Communicates all shift issues, concerns and needs to the GM
Responds to directives in an accurate and timely manner
Recognizes and rewards outstanding performance of shift team members
Educate and engage the community and store guests on all of Jamba’s products and services
Other duties as assigned
Guest Service
Demonstrates an excellent level of guest service
Motivates and mentors team members to deliver guest service excellence
Accountable for the guest engagement experience on the shift
Provide guests with product suggestions and information
Motivates and mentors team members on providing guests with product suggestions and information
Maintain exceptional guest service metric scores
Operations
Open and / or close the store as required. Perform all safety and security tasks, i.e., alarms, two- person rule, as required to open and close the store
Coach, counsel and direct Team Members. Lead the team in the execution of Jamba standards to create an excellent guest experience.
Provide performance feedback to Team Members
Lead and manage shifts while acting as manager in charge of store. Deploy Team Members as required to meet business demands and make necessary staffing decisions
Communicate clearly, concisely and accurately in order to ensure effective shift operations
Follow all food safety, cash handling and operations procedures and policies
Coordinate and participate off site program guest visits and deliveries
Human Resources
Train and on- board new Team Members on both front- and back- of- house procedures
Provides constructive performance feedback to the store team members
Participate in the interviewing and hiring process for new team members
Business Management
Ensure proper financial accountability during each shift. Hand off shift to next manager in charge or ensure the store is closed properly for next day’s opening manager.
Perform all cash handling requirements of a manager in charge including close- outs, safe accountability and cash drops.
Conduct inventories and process orders as required.
Requirements : Requirements :
Requirements :
Must be at least 18 years of age
Must also be able to work a minimum of 30- 40 hours per week through variable shifts (opening, mid- day and closing) from week- to- week
Minimum 1 year in a supervisory role
Ability to stand, bend, reach scoop and regularly lift 30- 40 lbs throughout assigned shift
Comfortable periodically working in temperatures ranging from 40 F to - 10 F (walk- in cooler & freezer)
High School diploma; some college, a plus
Computer literate and web- savvy
ServSafe certified, a plus
Familiarity with Microsoft Office Suite (Word, Excel & Outlook)
Benefits : Benefits
Benefits
At Jamba Juice, we are committed to supporting our employees and rewarding the excellent work they do. The Jamba Juice Manager In Training (MIT) Program is a six-week in-store experience where you'll learn all things Jamba - everything from working on the frontline to running the entire store.
You'll be mentored by a seasoned Restaurant Operations Manager who will equip you with the tools and confidence you need to succeed in your new position.
We’re all about employee development and support career advancement. Once you learn how we operate, you can take your skills and ideas and explore upper management, operations and learning and development positions.
Additional benefits for Assistant General Managers include :
Paid Time Off / Holiday Time Off
Generous Bonus program
Medical, vision dental insurance
401K benefits
Gym Membership reimbursement
Discounts on Jamba food and products
Company Introduction :
When you put truly good, straight from the earth ingredients in your body, you become a better you and a better you makes for a better world.
At Jamba we blend whole foods with a higher purpose. Creating blends full of goodness that get you moving and inspire you to pour that goodness forward.
Vacancy caducado!