Job Details

ID #4999314
Estado Arizona
Ciudad Flagstaff / sedona
Full-time
Salario USD TBD TBD
Fuente Lincare Holdings Inc.
Showed 2020-10-09
Fecha 2020-09-26
Fecha tope 2020-11-25
Categoría Etcétera
Crear un currículum vítae

Customer Service Rep

Arizona, Flagstaff / sedona 00000 Flagstaff / sedona USA

Vacancy caducado!

Job Description

As America's largest supplier of respiratory and durable medical equipment, Lincare's mission is to set the standard for excellence, transforming the way respiratory care is delivered in the home.

We are inspired by a vision to enable patients with chronic conditions to remain engaged in life, with the peace of mind that we are caring for them.

If you are a fast-paced, urgent customer service professional looking for a position that is both financially and personally rewarding, then Lincare is the organization for you!

work directly with medical professionals and physicians to facilitate patient care

advocate for and work in lockstep with chronic patients

partner with physicians and other health care providers to facilitate the ongoing medical care of their patients

make a difference in the growth of an organization and the quality of care they offer their patients

work for an organization that rewards success and fosters a culture of promotion

Job Responsibilities include :

Connecting with patients and health care providers to provide outcome-based solutions for our physician referral sources and existing patient population

Submitting new orders and monitoring their completion, from initiation to setup, working closely with the clinical, sales, and service departments

Preparing and analyzing the billing and setup paperwork for patient services

Working closely with existing patients to troubleshoot issues, identify solutions, and dispatch corrective action via the appropriate departments within the organization

Recommending potential products or services to management by collecting patient information and analyzing customer needs

Actively participating in the training of new customer service and sales personnel

Qualifications

Ability to learn and apply market and product information, as well as patient billing and insurance requirements

Problem solving skills

Documentation skills

Listening skills

Adept at resolving conflict

Ability to analyze information

Multitasking capabilities

Computer and technological literacy

Positive and professional personal image

Physical Demands :

This employee must occasionally lift and / or move up to 25 pounds.

Vacancy caducado!

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