Program Manager, Data Center Transformation

DescriptionPosition SummaryThe Program Manager performs as a Delivery Leader for targeted key clients in the Data Center Transformation practice. This individual has the primary responsibility for leading the delivery of multiple, complex projects to ensure completion of deliverables, high client satisfaction and attainment of a program's overall financial, quality & timeline objectives. This individual is responsible for the management of the client executive relationship as well as the internal Sirius team throughout the delivery of a program that contains multiple inter-dependent projects.Primary Duties & Responsibilities

Works with the client team to prepare and approve proposals, SOWs & Pricing models for potential engagements

Is the delivery leader on a limited number of concurrent programs

Manages relationships with key executive stakeholders for managed programs

For assigned client programs, is responsible for the management of the client executive relationship as it pertains to integrated solutions, ensuring a clear understanding of offerings, programs and commitments defined by Sirius and client contracts

Works with the Sirius client team monitor and report on critical path issues that have budget, resource, and schedule. Communicate critical path variances and prepares required change orders to ensure contract compliance

Maintains overall responsibility for a program's customer satisfaction, and financial, quality & timeline attainment

Maintains primary responsibility for creation, quality and presentation of program deliverables

Provides guidance around Client change management and oversees Sirius change control (CR) processes related to program operation

Has overall responsibility to ensure contractual compliance

Facilitates root cause analysis (RCA) for issues and risks. Then works with the Sirius and Client delivery team on resolution and remediation

Responsible for internal kick-off, customer kick-off, executive status, steering committees, major milestone reviews, and program close out meetings

Manages the Quality Assurance process, to include building Sirius' quality standards and processes into the project work, providing the right resourcing and focus

Ensures project closure, invoicing & customer satisfaction survey occur on a timely basis

Manages communication flow during escalation events

Identifies and facilitates development of additional opportunities throughout the program

Advocates for the Sirius project team around Recruiting, Coaching and Rewards & Recognition

Enhances Sirius' project planning/timeline capability by educating others & enhancing tools

Complies with all time compliance and time entry guidelines

Meets utilization targets

Provides leadership and couching for program assigned Project Coordinators, Project Managers, and Engagement Managers

Basic Qualifications

Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, Engineering, Mathematics, Business or a related field

At least eight (8) years of IT project management experience, including experience with solutions in the Sirius IT Consulting solutions portfolio

Certifications: PMI/PgMP certification or approved equivalent experience

Other Required Qualifications

Demonstrated leadership skills, including client expectation management, negotiation skills, command skills, collaboration, coaching, and mentoring

Demonstrated ability to motivate and inspire others

Demonstrated ability to understand client needs and explain and apply cost-effective technology alternatives to meet them

Demonstrated ability to define problems, collect data, establish facts, draw valid conclusions, and create solutions to complex Information Technology related problems

Demonstrated experience leading advanced and complex technology projects in support of business initiatives

Demonstrated ability to develop longer-range project plans and schedules to complete complex projects or new solution/product development

Demonstrated communication and presentation skills, including the ability to present information to senior management, and perform knowledge transfer to the client

Demonstrated understanding of contracts, project planning, the development lifecycle, and product offerings

Demonstrated ability to engage in difficult conversations with project teams and clients on issues, risks and escalations, up to and including executive conversations

Demonstrated ability to set and prioritize goals and pursue them to completion

Demonstrated ability to multitask and prioritize workload tight deadlines in a fast-paced environment

Demonstrated ability to provide day-to-day and more strategic guidance to less experienced project team members, including acting as an SME on project planning, resource estimation, and quality control

Data Privacy and Security

All Sirius employees are responsible to safeguard the information and information systems that they use or handle in the execution of their Employees are obligated to know and perform their duties in accordance with Sirius policies, standards, and procedures related to security and report security violations to the appropriate Sirius authority.

Participate at hire and annually in the Information Security Awareness training as well as other required training identified by the Human Resources department. Other data privacy and data security related regulatory training may be required based on your role or assignment

Essential FunctionsThe position exists to provide technical project management consulting solutions to customers and as such requires the ability to travel to and from customer sites and interact with customers on an ongoing and regular basisThe above primary duties, responsibilities, and position requirements are not all inclusive.Sirius is an equal opportunity employer that values diversity. As a government contractor, Sirius takes affirmative action to employ and advance in employment qualified women, minorities, individuals with disabilities, and protected veterans; maintains a drug-free workplace; and participates in E-Verify.Competencies:Demonstrates competencies defined for the Project Coordinator through Engagement Manager levels, plus the following:Ensures Accountability - Follows through on commitments and makes sure others do the same. Acts with a clear sense of ownership. Takes personal responsibility for decisions, actions and failures. Establishes clear responsibilities and processes for monitoring work and measuring results. Designs feedback loops into work.Action Oriented - Readily takes on challenges, without unnecessary planning. Identifies and seizes new opportunities. Displays a can-do attitude in good and bad times. Steps up to handle tough issues.Manages Ambiguity - Deals comfortably with the uncertainty of change. Effectively handles risk. Can decide and act without the total picture. Is calm and productive, even when things are up in the air. Deals constructively with problems that do not have clear solutions or outcomes.Manages Complexity – Asks the right questions to accurately analyze situations. Acquires data from multiple and diverse sources when solving problems. Uncovers root causes to difficult problems. Evaluates pros and cons, risks and benefits of different solution options.Communicates Effectively - Is effective in a variety of communication settings: one-on-one, small or large groups, among diverse styles and position levels. Attentively listens to others. Adjusts to fit the audience and the message. Provides timely and helpful information to others across the organization. Encourages the open expression of diverse ideas and opinions.Customer Focus - Gains insight into customer needs. Identifies opportunities that benefit the customer. Builds and delivers solutions that meet customer expectations. Establishes and maintains effective customer relationships.Directs Work - Provides clear direction and accountabilities. Delegates and distributes assignments and decisions appropriately. Monitors progress by maintaining dialogue on work and results. Provides appropriate guidance and direction based on peoples' capabilities. Intervenes as needed to remove obstacles.Balances Stakeholders - Understands internal and external stakeholder requirements, expectations, and needs. Balances the interest of multiple stakeholders. Considers cultural and ethical factors in the decision-making process. Acts fairly despite conflicting demands of stakeholders.Financial Acumen - Understands the meaning and implications of key financial indicators. Uses financial analysis to generate, evaluate and act on strategic options and opportunities. Integrates quantitative and qualitative information to draw accurate conclusions.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)