Vacancy caducado!
Location: Juneau, Alaska
Position Type: Full-time
Hours Per Week: 40
Start Date: Immediate About Hansen Gress
Hansen Gress has been trusted by local businesses in Juneau, Alaska to provide managed IT services since 2005; we are the oldest and largest managed services provider (MSP) in Alaska’s capital city. We have a strong commitment to client satisfaction and strive to always teach clients how to feel more comfortable and confident with their technology over time. As a result of this foundation, we are growing rapidly. Our team has expanded from 2 to 12 people in the past 4 years and we are looking to grow to 15 people by the end of 2020.
Our client base has also grown dramatically and consists of some of Juneau’s most recognizable businesses, including many nonprofit organizations. We interact with a wide variety of over 50 clients, such as helicopter tour operators, arts and culture organizations, healthcare practices, breweries, movie theaters, resources for survivors of domestic violence, fish processing plants, and more. The Opportunity
Hansen Gress, an IT support firm, is seeking an Inventory Control Technician to join our rapidly growing team. We are looking for someone who is eager to learn new things, loves organizing, and enjoys helping their co-workers improve the work environment.
The position is full-time and offers flexible hours. Our company is dynamic with many opportunities for both personal and professional growth. ResponsibilitiesTrack inventory levels for re-order, adjusting thresholds and the ordering process when appropriate Unpack, tag, and enter new inventory into tracking systems Conduct weekly audits and maintain general organization of office inventoryEnsure alignment among software subscriptionsProcess old computers and disks for data destruction and either reuse or recycling, documenting the process along the way for compliance trackingProcess recycling and trash and dispose of it at hazardous waste, D&S, and the dumpInstall basic equipment for clients, such as plugging in new screens or a PCAnswer phone calls from clientsPurchase items for clients in case of emergency and quickly bring them to a technicianCoordinate staff lunch once a week, including maintaining the staff choice lunch menu, placing orders, and picking up foodMay perform other duties as required or assignedWhat You Bring to the TableAttention to detail - Ability to accurately execute repetitive tasks such as data entry; Comfort establishing and maintaining a routineStrong orientation towards teamwork - Friendly, enthusiastic, kind, and helpful manner on the phone and in-person; Support for both teammates and clientsExperience working with basic spreadsheets - Familiarity with the basics and enthusiasm for learning moreAbility to thrive in a changing environment - Comfort with flexibility; Enthusiasm to be part of a growing businessPassion for technology - Excitement about uses of technology for social good, the ever-changing devices available, and/or new platforms to implementEagerness for professional development - Curiosity to expand your technical knowledge with the support of Hansen Gress (we will provide training!)Belief in the shared mission of Hansen Gress - “to nurture and protect user experience”Bonus Points if you have . . .
- Previous experience working with technology - Either formal or informal
- Previous experience performing administrative tasksMinimum QualificationsAbility to pass a basic background check for airport security badgingAbility to lift computers and related parts for client drop-offsDriver’s license (or willingness to get one) and the ability to drive. Driver policies apply. Please note: we do not expect you to have a car.The Application Process
We will review applications on a rolling basis until this position is filled. To apply, please email with your resume and your response to one of the following questions in 4-8 sentences:
- Describe your most positive experience working with an IT customer service representative. What made that experience great and how would you create similar experiences for our clients?
Or:
- Why do you want to work at Hansen Gress? What are you hoping to learn in this position? Compensation & Benefits
Pay is $16-20 per hour depending on experience and qualifications. Benefits include health insurance (with vision coverage), retirement plans, flexible scheduling policies, and coverage of mobile device plans. Additional benefits and perks are available and can be negotiated.Hansen Gress is a Great Place to Work
Employee satisfaction and growth is important to us! We are committed to helping employees dedicate approximately 20% of their paid time to personal growth through courses and certifications relevant to their specific interests, research and development, and team-building opportunities. See what else our current employees have to say
Hansen Gress is committed to equal treatment and opportunities for all employees and job applicants. We are committed to building an inclusive and diverse company and have no tolerance for discrimination or harassment. We strive to provide meaningful opportunities for all, particularly those who have been traditionally marginalized in tech fields. Working at Hansen Gress during the COVID-19 Global Pandemic
Hansen Gress is taking every precaution for our employees’ health and safety. While most of the work will be remote for the duration of the pandemic, this role will require the occasional trip to a client’s site to assist in-person. Such visits will always align with the Hansen Gress policies and only happen if the client has similarly strict monitoring requirements. These responsibilities will always be in accordance with federal, state, and local COVID-19 regulations.
Vacancy caducado!