Job Details

ID #4639122
Estado Alaska
Ciudad Southeast alaska
Full-time
Salario USD TBD TBD
Fuente Alaska
Showed 2020-08-22
Fecha 2020-08-21
Fecha tope 2020-10-20
Categoría Servicio al cliente
Crear un currículum vítae

Customer Service Representative/Project Manager (Juneau)

Alaska, Southeast alaska 00000 Southeast alaska USA

Vacancy caducado!

Job Description: Customer Service Representative

Alaska Litho is recruiting for a Customer Service Representative

Typical Daily Responsibilities:

Answer phones, take messages and respond to customer questions

Follow up with customers on order statuses

Greet customers at the front counter

Write work orders, tickets and print project instructions for production crew

Pricing and estimated print project, and communicate them to customers

Follow-ups on leads and proposals

Follow-up with customers on finished print project quality and satisfaction

Respond to customer question and process print project requests through email

Filing and other administrative tasks as assigned

Maintain professional and technical knowledge by attending educational workshops, software training courses and community outreach

Learn how to process bulk mail for presort discounts

Perform other duties and/or special projects as assigned by supervisor

Preferred skills:

Previous Administrative Assistance or Customer Service experience

Previous experience in the Graphic Arts industry a plus

Excellent customer service skills

Strong organization skills

Excellent phone, verbal, and written communication skills

Proficient in the use of Microsoft Word, Excel, and Outlook

Experience in InDesign, Photoshop, or Illustrator a plus

Understanding of measuring devices and associated system

Understanding of basic math concepts including dividing fractions and converting decimals and area math.

Type 40 word per minute with minimal errors

Work well under minimal direct supervision and with a team of diverse players

Resourceful, able to handle and prioritize multiple tasks

Attention to detail

Proficient Mathematical skills

Understanding of the USPS business mail process a plus

Self-motivation and able to add value to our business

Able to lift, bend, and twist with 50lbs

Hourly compensation depends on experience and job fit. All positions at Alaska Litho come with great growth opportunities, ESOP Shares (partial ownership in our company), paid holidays, professional development, opportunities to make a difference in our community, and paid personal leave. If you are a good fit for the position and you can add value to Alaska Litho, please send your résumés today!

Vacancy caducado!

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