Vacancy caducado!
Definition of Position:
The Supportive Services for Veteran Families (SSVF) Case Manager provides services to participants in our SSVF Program. The Health Care Navigator acts as a part of a team at the Fairbanks Rescue Mission to provide assistance to veterans and veteran families in our community.
Minimum Qualifications:
A mature Christian with a sincere desire to show Christ’s compassion
Excellent verbal, written and interpersonal communication skills
Ability to work effectively with people of diverse educational and cultural backgrounds
Associates Degree in human services or related field OR Functionally Equivalent plus
2 years’ experience in delivering case management services
Knowledge, Skills and Abilities:
Able to complete all required paper work in a timely, accurate and professional manner
Computer literacy, including knowledge of basic software applications and familiarity with the internet and email communications
Knowledge of veteran related issues and/or the homeless population with preference given to veterans
Must maintain a valid Alaska driver’s license
Military Base access
Job Duties:
Meet with individual clients to review medical & mental health needs at regularly scheduled intervals.
Develop individual health care plans for qualifying participants.
Document all client contact and progress, including time and date, type of contact, outcome and plan of action.
Provide or broker services to holistically address clients’ needs in a timely and efficient manner to ensure goal accomplishment and procurement of health and/or mental health care services. These services include, but are not limited to: assistance obtaining VA benefits; medical and mental health referrals; help scheduling appointments; transportation to and from appointments; reminder calls;
Satisfactorily complete all required trainings as defined by agency policy and procedures.
Participate in the discharge process and aftercare needs of the client.
Provide after-hours on-call services as assigned.
Oversee coordination of services with other community service providers, including coordination of appointment times, facilitating activities and resolving issues.
Provide regular updates to the Program Manager.
Other duties as assigned.
Vacancy caducado!