Vacancy caducado!
ACCESS ALASKA
OPENING DOORS TO INDEPENDENCE
1075 Check Street, Suite 109
Wasilla, AK 99654
Receptionist and Intake and Referral Mitigation Plan Administrator
We strongly encourage persons who experience a disability to apply!
How to Apply: Go to www.accessalaska.org to find the General Staff Employment Application. Submit the completed application, your resume and cover letter to [email protected] (incomplete application packets will not be considered). You can request a full job description [email protected].
Access Alaska's Mat-Su Office is seeking a candidate for our Full Time Receptionist/Intake and Referral position. The right candidate would demonstrate the ability to effectively manage incoming telephone calls and visitor traffic, initial Intake and Referral screening. Administer the COVID-19 Mitigation Plan.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High School Diploma
Three (3) years general office experience with one (1) year Front Desk Receptionist experience
Experience on multi-line phone system
Experience with creating files and maintaining them
Maintaining and procurement of office and kitchen supplies
Experience with Microsoft office Outlook, Word, and Excel
Experience operating basic office equipment
Experience operating a mail/postage machine
Ability to operate Video Conferencing equipment, Microsoft office Teams, Zoom, and Go to
Meeting experience or ability to learn would be helpful.
Knowledge of State and Federal regulations regarding HIPAA and Confidentiality.
Maintain Independent Living and Consumer Directed Personal Care Service Information
Materials.
Scanning, printing, and making of copies as needed
Ability to type 35 plus words per min
Support of Access Alaska’s Vision, Mission & Values and the Employee Code of Conduct Statements
Customer Focused Service
Ability to learn and preform the eligibility determination process and coordinate or complete
appropriate referrals as the Information and Referral person.
Ability to communicate effectively both verbally and in written form
Other tasks as assigned
Benefits: Paid Time Off, 10 paid holidays, 3 days of paid bereavement, ICHRA Medical plan, Dental, Vision, Retirement, Life Insurance, Supplemental insurance available with Colonial.
Starting Wage DOE: $15.63 to 17.58
Job Description
Essential Functions:
Primary functions: Performs administrative tasks, front desk reception and performs Initial Intake and Referral process
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Core Responsibilities:
Screens and directs all incoming calls & messages to the appropriate person or department
Coordinates conference calls
Sets up bi-weekly video conference for all staff meeting.
Assists consumers and visitors
Assist IL Manager with consumer files, coordinating groups, I and R process
Contact for copy machines, complete monthly summary
Trouble shoot postage machine and keep up to date
Route incoming mail and Add postage and outgoing mail, express, special delivery or courier services
Keeper of the keys/make copies as required
Ensure Janitorial is done regularly
Ensure posted documents are current
Keep main office area tide and free of clutter
Attends staff meetings and take meeting minutes
Assist with initial needs assessment and eligibility determination, and coordinate or complete appropriate
referrals as the general office Information and Referral person.
Maintains filing system to ensure accessibility to agency information.
Performs regular monthly facility inspections
Maintains office and kitchen supplies including the procurement of necessary supplies.
All other tasks as assigned
Education and Training: High School Diploma or GED
Experience: 3 years of general office experience 1 year of Receptionist experience preferred
Special Skills:
Excellent customer service
Professional appearance
MS Office Outlook Word, & Excel
Ability to type at least 35 words per min
Ability to communicate effectively with a wide range of people
Maintain Confidentiality/HIPAA
Work well under pressure when required to multitask
Detail oriented
Postage machine
Learning Curve: 3 months
Equipment Used: Office equipment, computer, and personal electronics
Working Conditions: Moderate Travel Little Injury Potential Open office area Some lifting some carrying
Core Expectations:
Confidentiality, Integrity, Professionalism and Strong Work Ethic.
Active Support of Access Alaska Inc's Mission and Vision
Customer focused services
Access Alaska, Inc. is an equal opportunity employer. Access Alaska, Inc. makes every effort to ensure that in every phase of its recruitment and selection processes equal employment opportunity is provided to all individuals regardless of race, color, genetics, sex, gender identity or expression, sexual orientation, age, religion, marital status, change in marital status, pregnancy, parenthood, disability, national origin or citizenship, or veteran's status.
Vacancy caducado!