Vacancy caducado!
Our mission is to create and support one-to-one mentoring relationships that ignite the power and promise of youth.
We are recruiting for a Customer Relations Specialist.
JOB SUMMARY:
This position is responsible for providing high-level customer service in response to all customer and stakeholder inquiries and leads. The successful incumbent will produce positive outcomes in the following areas: volunteer yield and processing time; youth yield; youth/parent processing time; and customer satisfaction.
JOB QUALIFICATIONS:
Minimum HS diploma or GED with 2 years prior customer service experience. Experience working with both child and adult populations preferred.
REQUIRED SKILLS & ABILITIES:
Excellent oral and written communication skills reflecting solid customer service. Ability to relate well in multicultural environments. Experience or knowledge of trauma-informed care. Effectively collaborate with other staff. Use time effectively. Adapt to shifting priorities. Comfortable with technology and proficient with Google Drive products.
Why Should You Apply?
Great mission
Ability to serve your community
Medical, dental, and vision benefits
403-b plan
Great PTO and paid holidays
Interested?
Please submit your cover letter and resume for consideration. Note: most staff are currently working remotely due to COVID-19.
Vacancy caducado!