Vacancy caducado!
Responsibilities:
Provides effective service to incoming patient inquires and providing an in-depth understanding of Denali OB-GYNs program and other company protocols.
Job Duties:
1. Efficient appointment scheduling and balancing daily schedule.
2. Managing phone and emails in a quick paced environment.
3. Answers and logs all in and outward phone calls.
4. Transfers phone calls and provide phone messages to appropriate staff.
5. Detailed knowledge of services.
6. Execute the daily operational tasks assigned by management.
7. Follows up on patient inquiries.
8. Schedules appointments for new and established patients.
9. Uses problem solving skills to implement solutions and escalating unresolved problems.
10. Represents Denali OB-GYN professionally and with a positive attitude.
11. Complies with national PHI laws including HIPPA and
Education: High school diploma or GED
Experience:
1) Must have experience with front desk in medical experience
2) Minimum two years of experience with multiple-line phones
3) Minimum five years front desk/customer service experience in a medical setting
4) Knowledge of third-party payer reimbursement policies and procedures
5) Ability to operate computer and other office equipment
Success Factors:
1) Must be thorough and dependable
2) Must be detail oriented
3) Must possess excellent oral, written, and communication skills
4) Must be efficient in Excel, Word, and other necessary software programs
Working Conditions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the job duties.
1) Work is performed primarily inside the office setting with a heated, ventilated, and well-lighted environment.
2) Job is considered low-risk for hazard exposure.
3) Clinic is a non-smoking facility.
4) Requires speaking, sitting, standing, bending, reaching, lifting under 50 lbs, and may involve driving personal vehicle on company business.
5) Requires manual dexterity sufficient to operate standard office and other equipment or appliances.
6) Requires normal range of hearing and vision acuity.
Candidates meeting the above skills and qualification that desire to be part of a family-based patient-focused team should submit their application including a resume and cover letter through our job board atÂhttps://denaliobgyn.applicantpool.com/.ÂIf you have any questions, please contact our Human Resources Team at 907.777.0245.
Vacancy caducado!